(TNB) Two Napkin Burger

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Reviews

1. Ali Hassan ★★★★★

   Excellent taste (I got the TNB Inventor) Excellent customer service (they even gave me a place to offer my prayers before the meal). I highly recommend to visit if you love burgers! TNB - Two Napkins Burger is clever name too, but I had to use 3 tonight :D !!

   almost 2 years ago
2. Taylor Pelling ★☆☆☆☆

   Two Napkin Burger do their own delivery… and it’s bloody awful. Check other reviews. This is what has let them down the most. Multiple times I’ve ordered from Two Napkin and have been told “the food is on its way” last night this happened for the third time. We get delivery as we have mobility issues and only live about a 4 minute drive from the establishment. Last night the food took 1.5 hours, despite delivery time quoting 15-35 mins. Here’s the kicker…. I called up near to the end of the quoted time and was told “the driver left 20 minutes ago”. Strange seeming as we live only 4 minutes away. I then called up another 30 mins later, so we’re going on for 1hr + right now, upon the second call I’m told, “he’s left 10 minutes ago”. Something doesn’t add up here. Eventually, 1.5 hrs after ordering the food turns up stone cold (despite us living 4 minutes away) and they even got the ingredients and the order wrong. I was giving them some slack, unless they outsource delivery to the companies I won’t be eating there again.

   almost 3 years ago
3. Janice Morrison ★☆☆☆☆

   Ordered my food, should of check it before I left never had too before. It was shocking. Took my order on receipt it is self explanatory but they still got it wrong. Phoned to speak to the Manager and they will not put you through to the Manager. Tried to explain and they started taking the order, said I didn't want to order wanted to complain and they hung up. Customer service they isn't any. Look at receipt and then look at products

   almost 4 years ago

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