Attached to the Premier Inn, and the place to eat food when you stay here. Staff are great and friendly but many people are in this part of the world. Good food hot and serves quickly. Ideal for what we needed after a long drive to the Wirral. Good links to Heswall and other areas of the Wirral and through the tunnels to Liverpool.
No wonder I could get a late booking for mothers day here. Greated with a dirty carpet at the door. A manager who wasn't really bothered when we arrived. Poor service, no white zinfandel wine in the pub, although features in 2 of the 4 drinks on mother's day menu. Staff member who was not old enough to drink , poor service and absolutely no thought or presentation in the food. I was looking for somewhere to take a group of 20-30 people for a night out, as we went here a few years ago and had a good night, so thought why not try it out on mother's day, but won't be going back. Staff asked about allergies but server had no understanding of gluten free and offered vegan instead. Drinks served 1 by 1, with several minutes in-between each drink. I was only one out of 3 to have a starter. No presentation at all. I had, I think it was called popcorn florets. Which is deep fried in batter cauliflower. Literally on a large dinner plate was plonked several pieces of tasteless cauliflower and a small pot of BBQ sauce. No condiments on the table either. Main courses, I had steak. It was well cooked on one side and rare on the other, but I'd asked for medium/well. Another piece of steak was served but a different cut of meat. Served with tomato, 1 mushroom , some rocket, chips but no other vegetables like peas. Then charged 1.99 for a sauce to go with My steak. Oh I had to go to the manager at front of house to complain about my steak, as no one came and asked was everything OK, well not until I had sat down again. Like he had been told to come, but he wasn't our server. Fish was cooked on one side, not very well on other and skin still on. Roast dinner, chicken, all on the bone! We didn't bother staying for coffee or desserts. 2 courses on mother's day was 17.95, so other 2 mains were priced from normal menu. But apparently computer automatically put the cheapest item for the mother's day offer on the bill, and chaeged me off main menu for my steak. It was only a couple of pounds, but I made them change it. The manager ignored me as we walked out, but did acknowledge my mum and her friend.
Best customer service anyone could ask for. Michelle needs a raise, she's so polite, hard working and friendly! I am rarely at home as always working away, but she made me feel like I was at home. Probably the best Beefeater experience I've had, if I'm ever in the area ill definately be stopping here again. Thanks Michelle!
Had a good pre Christmas Dinner, food was a lot better than was expected & thoroughly enjoyed our two course Christmas Dinner. Baked cheese wreath starter & Turkey Dinner cooked to perfect, with good sized portions so big we were unable to eat pudding. Overall, it was a good experience. The service was okay, but the pub area we were in was cold. Would recommend.
Had a good pre Christmas Dinner, food was a lot better than was expected & thoroughly enjoyed our two course Christmas Dinner. Baked cheese wreath starter & Turkey Dinner cooked to perfect, with good sized portions so big we were unable to eat pudding. Overall, it was a good experience. The service was okay, but the pub area we were in was cold. Would recommend.
Amazing Sunday lunch, staff very friendly and attentive and food was really good quality and huge portions, overall lovely experience
Decent cooked breakfast but very grubby. It’s always a peeve when there’s an empty restaurant and you’re sat next to the only other family in there with screaming kids. Friendly service but quite slow.
Fantastic food!!! Roast dinner is huge, enough to feed two Lasagna is very cheesy, which is good, extra sauce for my fries!
Could be so much better. Attractive dining room and enticing and good value Sunday menu. (Caution that the regular midweek menu is ridiculously overpriced for the type of venue.) Off to a stuttering start with three staff not wanting to assist or greet us as we waited at the desk. Eventually seated but staff shortage with only one waitress for a rapidly filling room became silly and frustrating. Real issue though is the quality of the food. A truly promising steak on the children's menu looked good but simply could not be sliced. Attempts by two adults failed and resulted in bring left on the plate. A let down for an outlet claiming to be for beef eaters!
Glegg Arms Beefeater is located at Chester Rd, Wirral CH60 3SD, UK
You can contact Glegg Arms Beefeater at +44 151 342 1982
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