Tried to return an online bought item to this store as per the instructions on the website I could. I was told they won't accept it as they can sell it on. Wasn't a nice interaction with the staff. I managed to return the item via online support.
Contacts & Location
📍 Address: Chester Road, Birmingham B35 6HB, United Kingdom
📞 Phone: +44 344 561 0000
🌐 Website: currys.co.uk
Photos
Reviews
-
Imran ★☆☆☆☆
-
Hirah Mughal ★☆☆☆☆
I came in to buy a speaker, literally spoke to 2 staffs who don't even know what they're talking about, I went on to asking if I can speak to someone who has an interest in tech and the man responded with " we all like listening to music and the largest speaker is the best because I sold ONE recently" I walked out , returned after half an hour to purchase one from another sales man and he almost had no interest into selling. Can really tell these staffs hate their job, the first curry's I've come to that sent me away 3 times in an hour. Ridiculous
-
Kiran Bibi ★★★★★
I recently visited the store has I got a new place and wanted to purchase a fridge freezer and washer/dryer. The service I recieved from the lovely Areeb was absolutely lovely very attentive very helpful the best advice as I was very indecisive about my choice. He knew exactly what was best for me and my family and I can’t appreciate his help enough. His defiantly an excellent person for curry’s to have part of their team. I will defiantly be going back as I still require some house essentials and I will without a doubt be going back to Areeb. Thank you very much I look forward to my revisit.
-
Sue Cox ★☆☆☆☆
I visited the Castle Vale store 13/10/25 and found the staff member had little/ no knowledge of purchasing a laptop , when I explained i wasn't being rude but i needed expert advise she started raising her voice and was extremely rude ! I tried explaining to a man that was obviously very stressed i had asked for help from someone that knew a little about Laptops she started shouting that I was rude !!! I am absolutely furious, I do need a new laptop but sadly came away upset. Nothing like they are currently advertising how the STAFF are helpful Knowledgeable and friendly .
-
For Whatevs ★☆☆☆☆
Dishonest salesmen! Was served by nasir-he added on 2 items a washing bag and a tumbler ball, we didn’t ask for it nor did he ask us if we wanted to include it so I don’t know why he thought we’d want it, not a clue in the world with this guy just scanning things for the fun of it?? Maybe ask next time don’t just add things on since we’re the ones paying for it not you!! It’s about the principle of things!! It’s clear they get commission when they sell these items that’s why they don’t seem to mention they’re charging u for something u didn’t even ask for!
-
kiera club ★☆☆☆☆
My 6 Yr old granddaughter saved all her vouchers up to get a lap top. After contracting strep a she became very ill so to help cheer her up I thought I would save up and put the rest for her. We found a lap top which was £219. (Ouch) She had £75 in vouchers. The guy who served us was saying the vouchers didn't work, after about 10 minutes I told him to forget the vouchers and I paid the whole £219 leaving me over drawn in the bank. He told me that even if I spoke to a manager the out come would be the same so I left it at that. His attitude was nonchalant. I left vowing never to return.
-
Molly Lauren ★★★★★
My partner and I popped in to return a game bought over Christmas and we’re served by Robert - he was wonderful! I was stood in waiting a short while (no problem as the employee on the desk was clearly in the middle of helping another customer), Robert noticed and came straight over and within what must have been only 5 minutes, we were on our way. He was attentive, polite and incredibly helpful! Thank you so much all, especially Robert!
-
* ★☆☆☆☆
Went to pick up a mobile case after receiving an email saying the item is ready for collection. Spoke to the super happy assistant (sarcasm) who informed me it was not there. Second time Currys have done this. Click and collect is a lottery at this store.
-
Chakra Maden Limbu ★★★★★
Decent quantity of models for almost all electrical appliances are available. I went to this store again because the last time hospitality from one of the salesperson was amazing. He was quite busy today and another young & beautiful lady helped us today until towards the end. Her hospitality was really great, she knows what we were looking after, great personality, Wish her a great future ahead. Happy to visit again to the store with such a great hospitality.
-
Carpe diem ★★★★★
Meet a young man called Jamie what a credit to the store he was very busy but stopped to help me find a TV. And at same time help sell another TV to a gentleman. Done in such a way we both felt valued customers. Because off Jamie the store sold two TV with in 10mins. Then the young lady at the till took TV to my car. Amazing customer service. In past not been a lover off curry's. But because of these two outstanding staff members I will always go back to this store. Thank you for outstanding customer service Jamie you are a credit to curry's Plus added bonus free parking Today found out tv had a fault. Have to say the phone line help. Nit worth the 45 mins. Talking to 4 people. So went back to store. Was dealt with a lovely young man Robert who sorted out an exchange. Instore customer service amazing. Phone customer service. So not so much. Guys thank you for your help today
New Review
FAQs
What is the address of Currys?
Currys is located at Chester Road, Birmingham B35 6HB, United Kingdom
What is the phone number of Currys?
You can contact Currys at +44 344 561 0000
How can I get to Currys?
You can find directions to Currys by following this map link