Appliances store in Birmingham

“Very good prices and friendly staff. Ive been using them for six years now and never had any problem. everything under one roof , have a choice to buy new stuff or second hand even get repaired.”

“Fantastic service .malcom sorted out my washing machine at a great price and fitted Perfect 10 out 10 for service also the staff in shop was also very happy would give 10 out 10 from start yo finish would highly recommend them to anyone 100% thank you all”

“I highly recommend this business. We bought a Condenser tumble dryer here last week and the pricing was fair and definitely value for money! Although experienced a problem with the dryer right after installation but this was resolved very quickly with a new replacement within 48hrs. I was completely impressed with their quick response and excellent service.”

“Called Dean and he turned up the next day to look at my cooker at the time we said we were going to be in. Looked at the cooker, ordered a part and then came back to fit it and stayed for half an hour to make sure it worked all ok. Booked him for my mom and again next day he turned up and drove all the way to Birmingham straightaway purchased a part and came back an fitted it. How good is that for service. Happy I have found someone reliable. Thank you”

“Had a little problem and they sorted it next day. Perfect”

“Love this shop they're always happy to help, few weeks ago brought a washing machine and a cooker. Can't fault them and they always Happy to take your old appliances away, I asked for advice today about my dryer problem fixed thank you”

“I called up and Ash was able to attend my property within a few hours. He quickly identified that a new pump was required to fix the washing machine and fitted it quickly also. Speedy efficient service and will definitely use again! Thank you”

“Good products! Bought my black fridge from there in great condition and they stayed open last minute for me to get it. Really good prices”

“I’m happy to have the opportunity to write another review for this excellent company. A year ago, I purchased three new kitchen appliances and a Quooker tap from Macphersons. I needed a new filter for the tap and I had a very minor issue with a decorative metal strip covering the shelf edge between two ovens. I spoke to Allen who had assisted me with the purchases. He advised the filters are supplied direct from Quooker. I ordered the filter online; it arrived by post in 3 days. I emailed Allen to let him know the filter had been delivered. A couple of days later Adrian telephoned to check if I would be at home at midday as he was able to slot me into his schedule for the day. As good as his word, Adrian arrived on time and within fifteen minutes had refitted the metal strip and changed the filter. He also realigned the split doors on my fridge-freezer. The man is a kitchen fitting wizard. My thanks to all the staff at Macphersons for their unfailing support. I cannot fail to be impressed by a company who has staff like Adrian who has been with the company for 28 years. They don’t turn their backs on their customers when there’s an issue. In today’s climate excellent customer service, informed product knowledge and amazing fitting skills provided by a local company make Macphersons my first and only choice.”

“Can not rate this place highly enough. From the staff in the store, who all have fantastic knowledge of all the appliances and services they have to offer. To Andy and John the delivery guys who helped me in a pickle when the fridge didn't fit where it was supposed to. And to Steve the gas/electric engineer who offered advice when my hob wasn't compatible and when it didn't fit, he was equipped to make adjustments. The Erdington store are a great team highly recommend.”

“A huge Thank you to Borshch At Neptune House. We were helped by a member of staff named Mohammed Ali. We had to go in to store a number of times as we couldn’t decide on appliances (range cooker and hood) and he was so patient and helpful every time we went in, he helped us and explained everything to detail. Very happy with his service. Thank you”

“I recently purchased a cooker, fridge, and washing machine from this store, and I couldn’t be happier with both the products and the exceptional service I received. From the moment I walked in, the staff were welcoming, knowledgeable, and incredibly helpful—no pushy sales tactics, just honest advice tailored to my needs. They guided me through the options with patience and professionalism, making what could’ve been a stressful process incredibly smooth. Delivery was prompt and hassle-free, and the installation team was friendly, efficient, and respectful of my home. It’s rare to find a store that combines great prices, high-quality appliances, and truly outstanding customer service. I’ll absolutely be recommending them to friends and family and will be back for any future purchases”

“Just had a conversation with Lucas, a few minutes on the phone and he sorted out my Bosch washing machine! A massive thank you and a huge recommendation. Wonderful service!!”

“My tumble dryer failed and they came out the following day. Advised it was better to replace rather than repair due to lots of labour being required. Sound advice and recommendations given.”

“I would thoroughly recommend this company. We had a washing machine installed via Home appliance Repair, 4 years ago and it currently has an issue with the drum and Dave was able to advise us on the most economical way forward to getting it fixed”

“I’ve bought 6 of these batten lights so far and used them in the kitchen, workshop and study as they give excellent light quality. they are good value, British made and the 3 year warranty means you aren’t getting Far Eastern low quality product. Highly recommended.”

“Great selection of products at excellent price. Very helpful customer service and product knowledge from Harriet.”

“Have purchased a few items from this store and have been very satisfied with everything. They are very friendly and most helpful. Highly recommend.”

“Some of the most amazing people I've had the pleasure of working with. They took a list of what I needed and made some important suggestions that I plan for before hand. The appliance all work flawlessly. I'm typing this all out a year and 2 months after delivery. Now these are my go to people for home appliances.”

“Contacted customer service more in hope after buying patio heater nine years ago. Phil was very helpful in assisting with trouble shooting. This is way more than I expected. Please read the other reviews carefully, as there is a company with similar name scamming people. These guys are genuine and are a pleasure to do business with. Can highly recommend.”

“Came here for a couple of bits and the staff were really friendly! It was super busy and they could’ve done with more staff but those there were really nice :) One lady who served us im not sure of her name but she had clear glasses and brown hair she was lovely and very helpful!”

“We ordered a tumble dryer through Ebay which was supplied by Kingdom Appliances. They were marvellous they kept us informed and when they experienced delivering to our part of the country they explained what was happening. We received the appliance one day later than the expected delivery window but that was acceptable because we were kept informed.”

“Dynamic company with great attention to detail & customer care.”

“These are the most professional trades people I have ever met. Nothing is too much for them and they have never ripped me off. I can't praise them enough.”

“Recently brought a tumble dryer from here was remarkably cheaper than the high street and was brand new and boxed. The service from the team was good and offered delivery to my home. Can't moan because the price was beyond good. Thank you will be coming again.”

“Amazing new store, great range of products & helpful staff.”