Helpful staff. Saved money with the loyalty card and encouraged me to recycle textiles with the bring a bag in exchange for a £5 voucher to spend in store. Ethical, fashionable and affordable x
Absolutely useless! Placed Christmas order on 13th December 2022. On 17th December 2022 their carrier Evry sent message stating “Order Delayed”. Nothing else. No helpful information in any way. So, rang H&M on 23 December 2022, 10 days after placing order. All they said was that we had had an update on 27 December 2022 and so they could do nothing for 10 days - ie AFTER Christmas! So we asked for a refund for these Christmas presents ordered and they said they couldn’t As they had to wait 10 days after our “Update”. Given that the “Update” was not actually an update, merely a statement saying that they had no idea where our order was, why there was any delay, nor any idea whatsoever when it might be delivered, we registered a formal complaint. However, the operator (based in some foreign country, with English definitely not being their first language!) refused to connect us to a senior member of staff. We are unable to talk to our local store, or in fact anyone in England, as all numbers are disabled except the number for a distant phone centre. So, Christmas ruined for a 5 year old little girl, having to wait until after Christmas even to get our money back, and a company who couldn’t care less. The service is appalling. The setup is appalling. We will be taking them to the Ombudsman for compensation . We will never ever buy from this terrible company again. They have caused stress and anxiety to a high level and have single- handed ruined our Christmas. Our advice is for NOBODY to touch this company with a barge pole! They will leave you high and dry and the whole setup is to make it impossible for you to get any satisfaction whatsoever. The WORST company in the world!!!!!
Absolutely useless! Placed Christmas order on 13th December 2022. On 17th December 2022 their carrier Evry sent message stating “Order Delayed”. Nothing else. No helpful information in any way. So, rang H&M on 23 December 2022, 10 days after placing order. All they said was that we had had an update on 27 December 2022 and so they could do nothing for 10 days - ie AFTER Christmas! So we asked for a refund for these Christmas presents ordered and they said they couldn’t As they had to wait 10 days after our “Update”. Given that the “Update” was not actually an update, merely a statement saying that they had no idea where our order was, why there was any delay, nor any idea whatsoever when it might be delivered, we registered a formal complaint. However, the operator (based in some foreign country, with English definitely not being their first language!) refused to connect us to a senior member of staff. We are unable to talk to our local store, or in fact anyone in England, as all numbers are disabled except the number for a distant phone centre. So, Christmas ruined for a 5 year old little girl, having to wait until after Christmas even to get our money back, and a company who couldn’t care less. The service is appalling. The setup is appalling. We will be taking them to the Ombudsman for compensation . We will never ever buy from this terrible company again. They have caused stress and anxiety to a high level and have single- handed ruined our Christmas. Our advice is for NOBODY to touch this company with a barge pole! They will leave you high and dry and the whole setup is to make it impossible for you to get any satisfaction whatsoever. The WORST company in the world!!!!!
Its quiet good here but not always bargain got kids clothing here for my demons and came to near 200 quid got a nice top for me ma
Shopped for granddaughter's Xmas presents got just what I wanted lots in there hard to choose.
First time in here with my daughter! Very polite staff very tidy in store and helpful staff!
Went to purchase some clothing for my grandaughter, lots of choice, great prices. I also bought a Portugal footie kit and an England kit for my 4 year old grandson, again great value. I would recommend. Didnt have chance to look at the womens clothing but will look online.
Popped in to get my partner some new t-shirts, as he saw one he loved. We looked around but couldn't find it, and as a man, he accepted defeat and went off to the fitting rooms. I snuck off and asked a member of staff if they still had the shirt, and they were extremely helpful in locating it for us, asking what size we needed and brought it back over to us. He loves it!
H&M is located at 53 Welton Rd, Bromborough, Wirral CH62 3PN, UK
You can contact H&M at +44 344 736 9000
You can find directions to H&M by following this map link