Terrible experience. Bought a TV and needed a partial refund, they sent us back to the original store we bought from, but, they could have sorted it out for me. Instead they wasted my time, because it’s not from their store they didn’t want to deal with it, also told us incorrect information. The manager encouraged us to threaten the original store that we would “cancel our order” if the other store doesn’t help us, disappointing and disgusting.
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Reviews
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Amirah Herrera ★☆☆☆☆
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Sian Edwards ★★★★★
I can't thank the guys at Curry's Mansfield enough for their help with my ASUS laptop. I'd had ongoing audio problems for over 6 months since purchase which ASUS had been unable to fix and refused to further assist me with. Alex, Matt, Dan and Rob at Currys all spent time trying to identify and sort the issues but in the end I was offered a replacement which Peter helped me choose. I do feel that morally, ASUS should have offered me this replacement, so I am very grateful for the great customer service I received from Currys.
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Judi ★★★★☆
Always go to this store. Needed a new mobile phone, spoke to Katie, she was fantastic, knowledgeable and reassuring as I'm not very techy. Smooth process, plenty of advice and guidance. Katie would get 5 stars everytime however our experience of other staff was lacking. We went to look at TVs and speakers and staff seemed to run off. Not sure why a person is needed to greet people and not ask about what we had come to see - maybe that's just me. Katie was great though.
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Adam Foley ★★★★★
Great experience - never had a bad experience with Currys. Recently ordered a new TV for delivery, website easy as can be. Was delivered yesterday, guys called me up 15 minutes beforehand to let me know they would be here soon, brought it into the house without asking so it was easier to set-up. Few photos and a signature and they were back on their way again. Can't fault anything and can't remember a time where I have done in the past from any Currys store. Great company.
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Kirk Morrison ★★★★★
A few weeks ago I took my elderly parents to buy a washing machine and we were bowled over by the service. (They’ve not stopped raving about it since, hence the review posted at their request). The guy listened, and was polite and informative without being pushy. He’s been there for years - I remember he sold me my TV years ago and stopped me from making a big mistake with a surround sound. So from myself and my parents, thank you.
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Ken Blackmore ★★☆☆☆
We needed to change our telephones as we were having connection problems. Having bought a telephone set off Currys in August we decided (acting on advice from our line provider) to exchange the phones for a different brand. We asked in branch if we could exchange....no problem. We selected the recommended brand and the exchange was sorted. Looking on the box it said that the system we selected wasn't digital. We asked at the exchange desk and we're assured that they would be ok. Unfortunately the person on the desk wasn't very helpful. We returned home and began to set the no new system up. On trying to connect to the phone hub we found that the connection cable had the wrong plug on one end and was impossible to connect. The phones were returned to Currys and the saga was related to the person who advised us in the first place. Regrettably he was less than helpful and had no knowledge of the problem. On checking other phones in the shop they all had the 'wrong' connection plug. I relayed this to the assistant who was less than interested and had no idea of the problem. The only advice given was buy a different connection cable. (which I did). I was surprised at his lack of knowledge/interest in the problem. The exchange system was good and simple...but the help afterwards wasn't.
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Sarah Naylor ★★★★★
Brilliant experience this evening at Curry’s Pc World Mansfield. Roger was extremely helpful and patience with me as I couldn’t decide on a laptop. 5 star service tonight, friendly team. Nothing too much trouble
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Fred Jackson ★★★★★
Amazing customer service provided from in-store experts Dan and Julie. Went above and beyond helping me with my difficult enquiry to ensure I could purchase my gift in time for Christmas. 5*
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Paul Rice ★★★★★
Went with our friend to get him a new mobile phone. Served by Katie - who was brilliant!!!! Would recommend - 10 out of 10. She was so helpful.
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James Oliver ★☆☆☆☆
Bought headphones online as said they would be in store for Saturday....great as need them for work Monday. Go in Sunday and guess what...not it, not been delivered. Well where was the update or email? Now it's Sunday afternoon and I'll have to buy another set for Monday which are more pricey. Thanks Currys....I'll take my business elsewhere. Whilst waiting looked at several tablets for kids Xmas box....why have on display when non in stock at all and can't get them in. Off to Argos
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FAQs
What is the address of Currys?
Currys is located at Unit B/C Nottingham, Road Retail Park, Mansfield NG18 1BW, UK
How can I get to Currys?
You can find directions to Currys by following this map link