📍 Birmingham B5 6DQ, United Kingdom
Faz voted as nice- defo not naughty so Starbucks make sure he gets recognition and reward - Served by farzad- early morning and yet still very happy and professional when serving me and others and happy to assist on recommendations . Premises super clean
Brilliant staff member named kristina very friendly, I noticed she made everyone’s drink quick and was receiving compliments for everyone she made so she definitely improved the experience, I ordered a Frappuccino and my partner ordered an iced hot chocolate both tasted fantastic and fresh compared to some other busy places especially considering this is in a coach station you would think it was rushed etc but genuinely was not. Would like to add she was working with another woman didn’t pick her name up but she wasn’t doing anything to be fair just writing things down even when It was 5 people in the line she just took their order and kristina made all the drinks and had the conversations Would definitely recommend
This place was like a warm hug in the middle of my chaotic traveling day. The staff was S9 nice, Faz and Mary were the nicest and prepared my first PSL of the season. A mandatory stop from now on every trip to Birmingham
Honestly honestly the best customer / client service. You could possible have. You can walk in from all backgrounds of life and be greater with kindness from smiles, and experience. I went in not feeling at my best. But honestly they never failed to brighten up my day. They have food that meets all joy. Whether you want to pop in quickly to take away. Go in and stay in or from they bring it home option. I can honestly say, I think there’s nothing startbucks could do Better, they key to keeping their customers happy is definitely shown within their staff. And the brand as a whole seems very lovely from this view Point. #Greeted with kindness.
Jake gave me a lovely compliment on my sweater and made me an amazing brown sugar oat espresso! I appreciate it so much.
Tags was really kind and efficient I had an amazing experience to a very bad morning and neelam was super caring and asked if I was ok and it really lifted up my mood 10/10 the best girls I’ve met
Great place to get a coffee either dining in or taking away, good coffee price is a bit higher than in other stores because it tends to have more people traveling through the coach station. Stop by quite often on my way to work. Lovely staff.
Super fast and friendly service, managed to get two drinks served to me during my wait for my coach and my second one was cutting it close. Staff were very helpful and smiley, particularly my server Jake!
Just had to write as i just had phenomenal customer service from Neelam and Jake!! These two should get a pay rise! Being this happy first thing in the morning should be made law. It cheered me up no end. Starbucks wants to watch itself or they might be headhunted by Costa coffee. Thankyou to the fantastic Neelam and Jake!! Xxx
You can contact Starbucks Coffee at +44 121 622 3507
You can find directions to Starbucks Coffee by following this map link
Sutton Coldfield B76 9PR, United Kingdom
Little Hay, Lichfield WS14 0QA, United Kingdom
Weatheroak Hill, Birmingham B48 7EA, United Kingdom
New Road, Rubery, Birmingham B45 9JW, United Kingdom
107 New Road, Rubery, Birmingham B45 9JR, United Kingdom
41 Barley Mow Lane, Catshill, Bromsgrove B61 0LU, United Kingdom