Yuvaraj.a the manager was extremely rude to a customer. I noticed Iβm never coming back to this store do your self a favor and stay away I was extremely disgusted of him !!!
Contacts & Location
π Address: Elmsleigh Road, Staines-upon-Thames, Staines-upon-thames[11] TW18 4QB, United Kingdom
π Phone: +44 333 004 4444
π Website: store.matalan.co.uk
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Reviews
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James James β ββββ
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Patrick β ββββ
Absolutely disgraceful the way the manager yuvaraj a treated my wife. We use mattlam all the time, Purchase lots of merchandise in the store. When we got home, one of the jackets stitching was out and it was damaged. So my wife returned it to try to exchange it, and he was very disrespectful.. Insinuating.that She damaged the item. herself absolutely horrendous. We called head office and they say thire policy is to A refund or store credit because It was a manufactural fault.. As the item was brand new. I will be taking this matter further. Going to head office with a complaint about this manager in Staines, very disrespectful..
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Ben Myers β ββββ
Spent over Β£50, they didn't provide any bags for the clothing trying to get you to buy premium ones, and also tried to overcharge me on an item, and instead of apologizing when I noticed, they took it away without so much as a sorry, go to Primark a 1 minute walk away in the future 100% much nicer staff who know how to do their jobs and with a smile.
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Miss Ty β β β β β
Small outlet in the βTwo Riversβ centre. Few bargains to be had, if you look hard enough. Clean and tidy aisles which are organised, two floors.
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Neil 64Rosie β β β ββ
Well spaced out. Good quality clothing for a good price. However you'll be lucky to find staff. It seems since doing away with all the cashiers, the store now runs on minimum staff. You have to serve yourself, remove security tags, get your own bags, in fact everything (all for no pay!!! Lol) Got a question or problem, then you might have trouble locating help. No noticeable staff (have uniforms gone?), probably better of trying Primark!
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Mario Osvaldo Valente β β β β β
Coming from London and finding that the traditional Facal bar is getting better and better is always a very pleasant surprise. I have not only had breakfast, I have also had dinner and the quality of its products and preparations is unbeatable. Add that the staff is 5 stars! Worth a visitβ¦
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lisa palmer β β β β β
Starting to get quite pricey, but really good selection
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Fiona Fraser β ββββ
What a disappointing shopping experience. The changing rooms were dirty with hangers and rubbish on the floor, there were all self check outs with only one woman helping, reducing jobs for people and zero customer service. These companies must realise this is not what people want and itβs not all about making money. I love Matalan clothes but in my opinion they have gone too far.
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Sana Fathima β β β β β
Good discounts, nice quality, you definitely use for wear and tear. Cheap and budget friendly! You have clothing, fashion, accessories, home and bedding section!
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FAQs
What is the address of Matalan?
Matalan is located at Elmsleigh Road, Staines-upon-Thames, Staines-upon-thames[11] TW18 4QB, United Kingdom
What is the phone number of Matalan?
You can contact Matalan at +44 333 004 4444
How can I get to Matalan?
You can find directions to Matalan by following this map link