A JD Wetherspoon Free House Bar, Pub in Tamworth

Reviews

1. Kerryann Herbert ★☆☆☆☆

   Manager (JAKE) is exceptionally rude, unprofessional and very threatening!!! I dined in here this afternoon with my Husband and our 2 young children. We watched an elderly disabled gentleman with a Zimmer Frame collect fish&chips to take away. He struggled to close the box that his food was in so I asked if he'd like me to request some tin foil from the staff to keep his food warm. He said yes please. I asked staff near the kitchen/serving area for some tin foil. The manager, 'Jake' replied "no, we can't give out tin foil. He'll be alright. He takes the food like that any other time". Around 5 minutes later a waitress came to clear our table. I told her how I wasn't impressed that an elderly gentleman had to take his food without it being wrapped up and I commented on the kitchen staff and said that they were "miserable so and so's and could have given him a bit of foil for GodSake". Moments later the manager, Jake aggressively approached my families table where we were dining and was very rude, threatening, hostile and arrogant. He attempted to scare me and intimidate me in front of my Husband and two young, autistic children. Not only did Jake change his story (said he told me they didn't have any tin foil - with such a big kitchen...surely there was an alternative?!) but he also told me to drink up and leave the establishment. He threw me out of Wetherspoons for defending a Veteran who only wanted a sheet of tin foil to keep his dinner warm!!! Other customers approached me on my way off the premises to offer their support and check in with myself and my two very upset young Daughters after they had witnessed management and his abusive behaviour. The staff are rude and the manager is a horrid, unprofessional and very threatening individual with no class. As a customer who uses these premises 3/4 times a week, I shall be avoiding from now on. My two disabled children had to watch on as their mother was shouted at and aggressively confronted by a senior member of staff! Appalling!

   almost 8 months ago
2. Stuart Taylor ★★★★★

   Lovely pub, good service..even the security where great to banter with.

   almost 10 months ago
3. paul brown ★★★★☆

   My local when I'm In Tamworth. Large open plan with a slightly higher tier to the right (there is a lift). Smart flowered beer garden with separate booths and a separate smoking area. Always a good selection of ales and most of the staff have knowledge of the varieties and the popular ones. Monday food deals are excellent value for money! Toilets upstairs with an accessible one downstairs. Parking close to by. Only thing is to watch out for is the steps into the pub. There is an accessible entrance around the back and through the beer garden, then you will have to use the lift if you have mobility issues. W

   almost 11 months ago

1. Cindy Nohely Galeas ★★★★★

   My favourite chain to have a lunch when we are away to home. I’m not sure if there is ramp to access, because we didn’t find it. But if you know, you know that you will have value for money in your food, and also is amazing with kids meals. I always look for a Wetherspoon for have a lunch when I’m not at home. Staff friendly even with the busy that they where, I went on St. George Celebration, and the town was full of people specially families that enjoy go out in half term with the kids.

   1 year ago
2. L Adams ★★★★★

   Excellent Staff, customer focused. Really notable! Real good atmosphere this one.

   almost 3 years ago
3. John ★★★★☆

   Been a while since I last ate at the spoons. All good too looked like the place had been recently decorated. Good breakfast and endless hot drink refills.

   almost 3 years ago

1. Phil Chaney ★★★★☆

   Better than the usual. Toilets are, as usual, upstairs - a signature Spoons feature!

   almost 3 years ago
2. Stephen Price ★★★★☆

   Great food at affordable prices with great customer service

   almost 3 years ago
3. Mad Hatter ★★★★★

   Classic spoons. A well fitted out, clean outlet. Disabled access is via the back gate. There's an internal lift from the raised conservatory down to the bar area.

   almost 4 years ago

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