Brewhouse & Kitchen - Sutton Coldfield Restaurant in The Royal Town of Sutton Coldfield, Birmingham

Reviews

1. Martin Rake ★★☆☆☆

   Visited on 20th of July 24 for a family get together and meal due to it being dog friendly. Upon arriving they didn't have our booking in the diary, but managed to fit us in. Tried to use their QR code drinks ordering, after 15 minute wait had to go the bar to find out where the drinks were, apparently the tickets fall on the floor and get missed so didn't use this service again. Food was ordered, the first dishes came out, one went back twice due to first being wrong, second time it was cold. We also received other dishes that weren't ours so sent those back. Mains came out and I would advise not having the chicken burger as all 3 of us felt they were small, dry and over cooked. Simply put the food was terrible, I'd go as far to say its probably worse than anything I've even been served in a Wetherspoons and its been a few years since I had to eat in one of those. I certainly will not be visiting another Brewhouse and Kitchen as it seems the chain has really fallen down, its pretty sad as first visited this place when it opened and had a great experience. Another thing to note the male toilets had two broken urinals, they were flooded like swamp and smelt of urine. The state they are in I would say they shouldn't even be open as it's dangerous and unhygienic. Drinks wise, the house brewed pils was decent, the Best Bitter looked like mud, and the listed guest beers of Steady and Lightbulb were not available even though listed on the menus. Certainly wouldn't recommend this venue to anyway, even though the staff were pretty friendly, if not a bit incompetent.

   almost 2 years ago
2. Rahul Bali ★★★★★

   My very first stop in Sutton ever! Dan the day bartender was absolutely amazing. Very honest with his description of the food as well as the recommendations. I was in Sutton for 3 days and ended up going there all 3 days. The night supervisor is also amazing. Made me try a German beer with a very smoked finish. Absolutely loved this place.

   almost 2 years ago
3. Isobel Woods ★★★★★

   Huge thanks to the staff for accommodating our large Xmas party. 50 people were fed twice over with the excellent buffet and the bar staff were so good at serving over 70 people with drinks. The manager was so helpful and managed all our changes and updates and the decorations we bought. Already talk of when the next party will be….

   almost 2 years ago

1. Matty (Naomi St Kent) ★★★★☆

   Nice outlet for Brewhouse & Kitchen. Served by friendly chatty staff and the real ale / cider I tried was good. Furnished in the B&K style (of course !) with the brewery kit on the right as you enter. Not sure if brewery in operation at time of writing - sometimes ales shared between sites. Nice to chat to a couple of regulars (pictured) we compared notes on the B&K Gloucester Docks ... and other Gloucester pubs ...

   almost 2 years ago
2. Michelle Hinds ★★★★★

   Huge range of beers (as you’d expect from a brewery!), with a solid cocktail menu and great food options. Very dog-friendly, and plenty of indoor and outdoor seating - the upstairs terraced area is lovely and partially covered. Worth a visit - a great addition to the town.

   almost 3 years ago
3. robert turner ★★★★★

   Great place 1st time there. Popped in while passing for a beer or two. Tom was alone behind the bar. He greeted us very politely and was courteous. He explained what beers they make & what is what. We were guided by him in our choices & he was bang on. Tom was pleasant, polite and most helpful. We had no intentions of dinning but did share a Key lime pie that was to die for. The menu was not just pizza & burgers there are a lot of great healthier choices too all reasonably priced. The outside is amazing. Will we go again? YES!!! Only negative we found was there are no litter bins in the garden.

   almost 3 years ago

1. Barry Jones ★★★★★

   Great meal and drinks, all the staff we met were pleasant, friendly and fun. All eight of us really enjoyed our food

   almost 4 years ago
2. A P ★☆☆☆☆

   I worked here before it even opened - left due to the ‘culture problem’ within - hopefully things have changed since. Was only here for about 10 days! Anyway - The lady (Maddie) serving me initially was very pleasant - she recommended me a drink and gave me a taster before purchasing. Excellent customer service. Not only that but her ‘persona’ was a lot more pleasant than the other woman. I was then at the bar looking at the food menu and another woman seemed quite ‘irate’ in her manor and asked if she could help. I explained that I am just looking at the food menu. She did not seem in the best of moods to be honest. I then went to sit where I was and there were many glasses on the table which I did not mind but I put them on the table next to me. This later got cleared by the second lady and she started wiping down other tables that had no customers seated. In my opinion she should have done mine first as it was clearly dirty. When I asked for the spray so I could do this myself her response again was quite negative. (As if I was being a ‘nuisance’) not nice from a customer point of view. Food wise - not the best to be honest. The corn? I dont see the point - how you supposed to eat this? Will prefer it if it was sliced before hand. And no paper for the chips cup? Beans were luke warm. Also to end the cutlery - mainly the knives were not cleaned / polished. Please may I add this is not the pot washers responsibility. It was just stained and clearly they don't use cutlery shine. This must have been done a lot later / not polished at all. Not good for a pub in this area / general standards. Maybe I will return - not sure. The beer was good. Thanks Maddie

   almost 4 years ago
3. Nichola YY Tsang ★★★★★

   My partner and I thoroughly enjoyed out radom visit yesterday. We spent quality time and had some delicious food and drinks. The vegan options are the best I've seen in a pub for a while.

   almost 4 years ago

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