Costa Coffee

Photos

Reviews

1. Kevin King ★★★★★

   After an emotional visit to a seriously ill family member in hospital, we were looked after by Emily, Harriet, Ryan and Charlie with such kindness - the team at Costa, Wetherby always make us feel welcome. The coffee was good quality and after missing meals with the daily visits to hospital, the pastries were really appreciated - we welcomed the chance to finally relax. You never really know what is happening in people's lives - kindness costs nothing and the team at Costa, Wetherby make a difference. They are genuinely kind and caring people - thank you :)

   almost 3 months ago
2. Daniel Shepherd ★★★★★

   Good place for a quick coffee and nice staff Charlie and Caitlin

   almost 5 months ago
3. Saj C ★★☆☆☆

   Not the sharpest tools. Ordered my drink, the young worker ended up chatting to her colleague (seemingly can't multi-task) and missed my order. I saw that had happened and saw people behind me in the queue were getting their drinks before me. Obviously I knew she had royally messed up. She provided a functional apology, which made it seem this was a regular occurrence for her. You really don't need many GCSEs for this role, but perhaps it's mentally more challenging than I originally thought, or perhaps I over-estimated the intelligence of Gen Z/Gen Alpha. And yes, I worked in the service industry, and no I never made that sort of error.

   1 year ago

1. Kellie Huntington ★★★☆☆

   I popped in for a takeaway coffee. I didn't get acknowledged by any staff when I joined the queue and I was waiting a long time. A couple came in and they weren't acknowledged either. They asked me if it was the correct end of the queue to which I replied that I hoped so as I too was waiting to be served. The order for the customer in front was made incorrectly and there was a guy waiting at a table and his hot sandwich had been left in the toaster and forgotten about. I eventually got served but the staff were having their own conversations and weren't engaging with customers. I would not visit again and would not recommend to anyone

   1 year ago
2. Mags Charles ★★★★★

   I don't know if it was because it was very busy but the service was very slow, plus the hot chocolate was very large that I couldn't finish it.

   almost 2 years ago
3. Reg Sidebottom ★★☆☆☆

   Occasionally useful. Decent staff. No atmosphere. Horrible location.

   almost 3 years ago

1. Laura Bailey ★★★☆☆

   Seems like the most run down and dirty costa I have ever even in! Staff were friendly though.

   almost 3 years ago
2. Daniel Farrell ★★★☆☆

   The warming Hot Choc was lovely but the customer service was lacking. We had to ask about something and the server didn't make eye contact once and I'm not sure if he knows what a smile is. The guy making the drinks made up for it as he was very positive but the cashier :(. You can do better Costa.

   almost 3 years ago
3. A Routledge ★★☆☆☆

   Hardly ever visit this Costa but it was cold and raining so we went in for a coffee. The Costa on the whole is great and I'm sure traffic has increased as on occasion you catch the leeds legend. Toilets need a serious clean or even an upgrade. For the amount you pay for a drink and snack AND to sit in the venu I'd like a decent toilet to go to that's clean.

   almost 4 years ago

FAQs