Costa Coffee

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Reviews

1. Helen Kuzemchak ★☆☆☆☆

   I was lining up to pay for my toasted sandwich when the young girl serving took my order and I was that the breakfast sandwiches sat next to the counter were marked half price. I asked if I could switch the sandwich I had been planning to buy for one of the breakfast sandwiches - but instead get one from the fridge. The young girl snootily replied that no - I had to get THAT sandwich that was placed on the counter. As it was a breakfast sandwich I asked - how long had it been sat there for? I was told ‘not long, a few hours’ - to which I replied - so it won’t make me sick? Clearly irritated the girl responded ‘no it won’t make you sick’ in a rude way in front of a long line of customers. Highly embarrassed - I spoke to the team leader explaining I had been a deputy manger at a fast food restaurant and was trained in food safety and that food should be refrigerated and not left out in the ambient to allow baterric to grow. Then cooked and served to customers. She advised me that the sandwiches were allowed to be kept out for four hours before being discarded- which is against food safety standards - but did apologise for her team members attitude - which continued to be hostile throughout the transaction. Due to the rude and condescending nature of my Serivce and the fact that food is being served outside of the safety zone - I will be contacting environmental health over this issue.

   almost 5 months ago
2. Ben Huson ★★★★★

   This is a decent Costa Coffee situated inside a Tesco. It's usually always busy due to the fact its in a supermarket. Can sometimes be a bit of a wait due to the busyness. Full range of items available!

   1 year ago
3. Carol Lumb ★★★★☆

   The staff here remember my favourite drink and are lovely to see in a morning. The only downside and this is not the staff's doing, there is very little Gluten free options.

   almost 2 years ago

1. Ian Garrett ★★★★★

   Excellent customer service every time we call. Highest possible recommendation

   almost 3 years ago
2. Maverick ★★★★★

   One of the nicest COSTA's locally, can be really busy at weekends. Staff are polite, my Fav Drink is a Chai Latte, with Cinnamon. For some reason COSTA has not stocked in most outlets now (also noticed this with other items not being available). Prices have risen but COSTA charges for extras and these can be eye watering, 2x marshmallows 50p, cream 25p. Overall I do like COSTA, but they need to look at helping their customers with their prices. There is a COST OF LIVING CRISIS and people and families are struggling.

   almost 3 years ago
3. Annette GEOGHEGAN ★★☆☆☆

   They need a wait to be seated sign, but instead a member of staff was chasing customers around aggressively telling them to wait with the person ordering, there are ways of talking to customers to explain situations without being all out rude.

   almost 3 years ago

1. Kathryn Laycock ★★★★★

   I recently visited Costa with my sister in law. Her husband, my brother, passed away recently. The staff at Costa knew him as a regular customer and their sympathy, attention and genuine care was exceptional, and also very touching. Their personal service left me speechless. Respect.

   almost 4 years ago
2. Helen Connor ★★★★★

   Friendly staff.. Great place to sit and relax after a shop in tescos or even worth a visit if you don't need to visit tescos. The tables get cleaned quickly in-between customers.

   almost 4 years ago

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