Used these for the first time today and couldn’t be happier. Booked in for some welding that needed doing and a retest, they were so quick and so reasonably priced will definitely use them again. Thank you!!!
I needed a new alternator on my Toyota Yaris. The service was impeccable. They recovered my vehicle within 2 hours and took it to the garage for repair. I actually asked them for a new alternator and new battery. They came back and said only the alternator needed changing and reduced the price (because the original price included a battery). These mechanics clearly act with the highest levels of honesty and integrity. I wouldn't hesitate the recommend them. Zahid Reza
Popped in today on spec because I had a "spanner" engine warning light on my 2020 Ford Focus. Friendly guys must have dropped what they were doing to bring their diagnostic kit, plugged in and then they recommended a couple of courses of corrective action in the short term. Permanent fix offered if subsequently needed. Could not have had a better experience, will definately use these guys in the future
My mum has canser these guys took £180 of my dad put him through hell!! And the car is still not fixed!! Manger gets aggressive when we ask for a refund avoid avoid avoid!!!! Do not go to the hassle my poor parents went through
I’m at a complete loss regarding where to begin with this utterly unprofessional experience I had with these so-called professionals. I entrusted them with my car and handed over £180, believing that they would take care of the necessary repairs. Unfortunately, my expectations could not have been more misplaced. After I collected my vehicle, I soon discovered that it had not been repaired at all; the same issues I had reported were still present. I decided to bring my car back to them, hoping they would finally address the problems. To my dismay, they kept my car for an astonishing eight weeks. During that entire time, I was met with a litany of excuses. They continually stated that they needed to order a specific part, only to later tell me that the part they ordered was incorrect. It felt like an endless cycle of disappointment and frustration. After all this time—and after all the empty promises—I finally took my car back, feeling completely defeated and disillusioned. I requested a refund for the £180 I had originally paid, but they flatly refused my request. Their excuse was that the manager was on holiday and unavailable to approve the refund, which I found completely unacceptable. Now, I am left with a financial burden of £180 out of pocket, alongside the added stress of having to seek out another mechanic to properly repair my vehicle. My situation is exacerbated by the fact that my wife is currently battling cancer, and throughout those eight weeks, we’ve had to rely on taxis to transport her to the hospital for her treatment. The stress of this whole debacle has weighed heavily on my family, and it’s infuriating to think that I’m out of pocket while facing these additional hardships. I’ve made the decision to take these individuals to the small claims court in an effort to recover my money. Their lack of professionalism and accountability is absolutely disgusting, and I will not let them get away with it. Mark my words, B26 Autos—very soon, you will receive a notice of small claims court proceedings in the mail. It’s remarkable to me that a company would allow such a situation to escalate over a mere £180 refund, as this will ultimately cost them much more due to court costs and any potential compensation claims. I strongly advise anyone considering their services to steer clear and avoid the headache I have encountered!!!!
Had 2 tyres put on and a wheel alignment after a free check- staff very professional and no hassle. Would keep me informed on anything they found and were very upfront. It's nice because you can see them through the window inside the reception doing the work- for the wheel alignment they have a screen which shows you the results and progress which is really cool. Would come here again.
Lovely staff. Took proper care of my car. I needed all four tyres changing. They kept me up to date through out the whole time I was waiting. They even topped up my screen wash and my anti freeze which was low and I didn’t even know! So thank you very much. I shall come back again, if my car needs anything doing.
Been to these guys a couple of times in the past few months for tire replacement on my volvo , been unlucky with punctures due to nails and potholes, first class service, friendly staff and top notch job. No doubt I will see them again soon, 5 star service.
B26 autos are always welcoming and eager to help you out as much as possible. I've never had any problems with B26 autos. In fact the only time I've experienced any problems or issues with car servicing is when i stupidly went somewhere else to have some work done on my car last week because someone at work recommended them.
Been using B26 for sometime now. Can't recommend them enough. As a business they are incredibly trustworthy, professional and friendly. As long as I live in Birmingham and the surrounding area, I would never use any other garage other than this one.
B26 Autos LTD is located at 2061 Coventry Rd, Birmingham B26 3DY, UK
You can contact B26 Autos LTD at +44 121 743 5559
You can find directions to B26 Autos LTD by following this map link