Sports Direct

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Reviews

1. Laura Hatton ★★☆☆☆

   The customer service in the trainer department is awful. It is hard to find staff and then when you do they are incompetent or rude. The lady who claims she is in charge of the department has zero customer service skills. The only reason I chose Sports Direct over JD is the price but the service in JD is far superior.

   almost 6 months ago
2. Andrew Fruin ★☆☆☆☆

   After service bad. Over charged on an item and wasnt cost effective to go back to store and they dont answer their telephone.

   almost 6 months ago
3. Evan Gattis ★☆☆☆☆

   If i could give 0 i would. Asked for a refund told no. Supervisor called Nathan arrived and bluntly said its our policy its on the door been the same for 20 years. Totally unprofessional and when i asked dor his name says he doesnt have too. Utter rubbish service from both as cashier wouldnt get involved just said its company policy.

   1 year ago

1. Leela Morris ★★★★★

   Thankyou soo much kim who served me about 7 oclock to get my daughters football boots .You were very helpful and your a credit to sports direction bromborough .

   almost 3 years ago
2. Phil Jones ★★★★★

   I went in today to buy 3 pairs of trainers for the grandkids, I got exactly what I wanted and the lad who assisted me stopped what he was doing to help me, so thanks helpfu

   almost 3 years ago
3. M C ★☆☆☆☆

   Something fishy going on at the Bromborough branch: Today i went in to look for some Salomon Alphacross trail shoes. The website had the version 4's at £88. I go the the wall display and they have the wall plaque, version 4's £88. But the shoe there is the version 3. No sign of the v4 anywhere. I ask the staff lady why is it different? She says the website and store are different stock, they don't have the v4. I decide not to buy and leave it. So, I check the website again when I get home and guess what, the version 3 is £70. So what's going on, Bromborough? Why are you advertising the v3 as a v4 at the higher price, since the staff already know that the v4 isn't available in store??? Edit: as I was in urgent need of a new pair of these, I ordered the £88 "v4s" off the website, which is showing the v4 style of shoe. I paid for next day delivery, £8. So guess what I received.... Yep, the v3 shoes. I was absolutely fuming!! Even the box sticker says Alphacross 3 gtx. I can't even be bothered returning or complaining about them as I know that customer services are a right shower of....

   almost 3 years ago

1. Xy Tth ★☆☆☆☆

   I went today to buy a pAir of shoes for my bf and the shop assistant was really helpful blabla and then i ask for a shoes they told me they have the size..ok good..we told each other maybe 3-4 times it's the number 9...on the till they've put the number 10 ..the cashier said yes it's 9..i went home WITH A TODLER who is not easy to deal with and then i seen it's number 10. My partner whent back right away and they said THEY HAVEN'T GOT NUMBER 9. So they just wanted to sell a wrong number for me. He seen i struggle with a toddler...when i went out he didn't even look at me anymore just said a bye...i had to understand right away why but i didn't.. .shame on you guys!!!!!

   almost 3 years ago
2. Gavin Thinks ★☆☆☆☆

   If I could give minus stars I would. What a absolute joke of a establishment, Went in to return a pair of shorts that where not wanted to be told they don't have a refund policy and never have. I would understand a no refund policy on goods that had no labels and a receipt but a no refund on anything unless its faulty is stupid. I was told by a snotty teenager that I could not return the shorts ( which still had all the labels) that they only offer exchange or credit note. Would definitely not recommend anyone who understands the value of money in these financially tough times to shop here. Absolutely disgraceful practice by a company.

   almost 3 years ago

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