Location was perfect. Views amazing. The apartment was spacious, comfortable and scrupulously clean. The pool area was a short walk away but well maintained and we enjoyed our time there. The local rep Jayne was really friendly and helpful. She came round really promptly when we inadvertently locked ourselves out of the safe and sorted it out. Would definitely rebook with this company.
Rebecca Zafar★★★★★
I’ve been going with this company for a number of years and have found them nothing but completely professional. I have stayed in various apartments around los Gigantes and have loved every one of them. We go back every year and THA have always been on hand to help with any issues. My kettle broke down and they provided another one the next day. The UK representative is always happy to help. Would definitely recommend.
steve T★★★★★
I’ve spent the winter months in Tenerife with this company for the past four years and have stayed in a different apartment each time. I can honestly say that I couldn’t be happier with the service I’ve received and the quality of the accomodation. What I like about them is that they have a lovely woman who works as their representative over there who is very helpful should problems arise. In total I’ve spent 12 months out there and have had to call on her twice, each time she was very helpful and sorted my issues.
I would heartily recommend this company and I am looking forward to booking my next trip with them.
A Google User★★★★★
Christmas 2018 was the third time I have stayed with this company and as always it was amazing. From start to finish it was so easy to organise and the apartment was just fabulous. Would recommend to everyone. Looking forward to booking my next trip.
Laura Winkworth★☆☆☆☆
I’ve given this company 1 star because I have to, in reality they deserve no stars. At all costs avoid booking anything with this company. Their apartments, the majority based in Tamara Complex, are old and dated and most importantly filthy dirty.
When we arrived the glass gate had a large crack through it which worsened after strong winds, we advised THA of this after my son cut his foot open on a piece of glass from it, they failed to reply to my email and sent a very rude maintenance man round who demanded money to fix the gate calling us liars and insinuating we had smashed the gate.
The pool area is gross, long grass, dirty pool with paint peeling from it, mouldy shower, bird poo littered floor with a prison style wire fence surrounding it. There was not a single person around that pool in the time we were there as it was unusable.
The apartment was tired and dirty, we had a shrivelled bar of soap with pubic hair stuck to it when we arrived. The whole apartment had not been cleaned properly for some time, there are too many things to list here.
I complained to THA about this, whilst out there on the advice of the rude maintenance man, requesting a partial refund and their technique is to try and turn it back onto you implying it was our fault as we didn’t contact them sooner, no apology, nothing.
So now I have to take legal action because, quite frankly, they shouldn’t be allowed to get away with this.
New Review
FAQs
What is the address of Tenerife Holiday Apartments?
Tenerife Holiday Apartments is located at 12 Ulviet Gate, High Legh, Cheshire, Knutsford WA16 6TT, UK
What is the phone number of Tenerife Holiday Apartments?
You can contact Tenerife Holiday Apartments at +44 1925 757670
How can I get to Tenerife Holiday Apartments?
You can find directions to Tenerife Holiday Apartments by following this map link