Stone Pharmacy

Reviews

1. Lindsay Green ★☆☆☆☆

   Some staff are lovely and always try to help but there are a couple who can be abrupt and not willing to help. I used to receive an excellent service from this chemist but not anymore. They are very slow at completing prescriptions. For the last two months they have forgotten to put certain medication in leaving me without. I have also had to request my prescription from the dr as chemist are not doing this on time. I hate writing negative reviews I don’t know what is going on but this chemist appears to have gone down hill.

   almost 4 months ago
2. Karen Cordwell ★☆☆☆☆

   Apparently due to unforeseen circumstances they've had to shut. All day. There's someone in there now but they've taken the phone off and I need to know if they're reopening tomorrow as I've got medication I need. But they won't answer the phone, presumably because there are numerous people all wanting the same answer.

   almost 7 months ago
3. Michelle Richie-Saxon ★☆☆☆☆

   Medication never on time & just Been in to collect two days later after the due the date as not ready and this blonde, elder lady was so rude. No hello, here your prescription sorry it’s late, goodbye or nothing. Its not my fault you and the doctors can’t deal with prescriptions.

   1 year ago

1. Dawn Wells ★☆☆☆☆

   Thought they were open til 6.30pm, got there a few minutes before closing and they were already outside pulling the shutters down, when I spoke to them they said 'it's 6.30' no it wasn't. Yes I was cutting it fine but they could have taken a couple of minutes to serve me and still closed on time. I hope you leaving a few minutes early affects your weekend as much as it will mine.

   almost 3 years ago
2. tony partington ★☆☆☆☆

   Never got the full prescription on the first visit. Was told that they didn't have my last prescription at all and told me as it's jubilee week it would be Saturday. Phones for it this morning to be told we don't have delivery's on a Saturday. Absolutely need to sort themselves out when it's someone's health there messing with. Now had slanging match with pharmacist because the delivery driver cant open an unlocked gate and he didn't like the fact I was telling him how to open an unlocked gate. If a delivery driver cant open a gate he could of rang from outside or made another attempt. I'm sure he has to open loads of gates daily so I'm stuggling to comprehend how he couldn't open this. If a pharmacist cant comprehend the inability to collect medication and becomes argumentative when I'm trying to explain how inconsistent the service is and how easy it is to open the gate. Then he shouldn't be in a front facing job. Yes I'm very frustrated but not once did he apologise for the poor service or that my partner doesn't have her scheduled medication ontime. Big man syndrome. Never wrong. I am a dr so I'm above you attitude. This is the worst pharmacy I've ever come across

   almost 3 years ago
3. DSK Family ★★★★★

   very polite and efficient service recommend highly

   almost 4 years ago

1. Wendy Royle ★★★★★

   Always had excellent service

   almost 4 years ago

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