M & P Enterprises Ltd

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Reviews

1. Steve Ellis ★☆☆☆☆

   Very poor after sales service; care less attitude. Sent wrong paint and failed to reply or do anything about it. Shan't be using them again.

   almost 3 months ago
2. Urban Cyclist ★☆☆☆☆

   I rang for a simple Mirka motor replacement on my orbital sander and we’re told it can’t be repaired by a mirka authorised repairer as I’d stripped it my self and it can only be repaired through the company I’d bought it off and they would have to send it off for me . I rang the mirka repairers and the lady their was lovely and helped me by saying it wasn’t a problem at all that I’d looked at the sander myself and that all I needed to do was send it to them for a simple repair . After being drawn down the garden path by a few of mand p staff that I needed a new sander at 3 times the cost of a repair I rang them to let them that what they said was dishonest and or misinformed upon were hung up on the phone and in my opinion treated terribly and will not use them with the way they dealt with my enquiry.

   almost 5 months ago
3. Dorothy Turpy ★★★★★

   Very helpful young man.

   almost 5 months ago

1. Mate Toth ★★★★★

   I've been to this shop today to purchase some raptor paint for my truck's chassis. They've been extremely helpful and talked me through the whole process even though I've made research about the product before purchasing but it is always good to hear it from a professional. I would recommend these guys as they're very polite and professional. Thanks a lot again

   1 year ago
2. Your Online Mechanic ★★★★★

   Great place for quality paint, we used their automotive paints and Mirka Electricals, outstanding customer service highly recommend. Online Mechanics

   almost 2 years ago
3. Rooster Roo ★★★★★

   Helpful staff and very good value paint supplies

   almost 2 years ago

1. Nic ★★★★★

   Brilliant knowledge and range of products, friendly and helpful services

   almost 3 years ago
2. Steven Thornton ★★★★★

   Brilliant place for all things automotive paint couldn't find the paint code so made it some paint by eye for my hayabusa she looks amazing now she's done thanks so much guys

   almost 3 years ago
3. Reece Thomas ★☆☆☆☆

   ***AVOID AT ALL COSTS*** If I could have given this company a 0 stars I would have. Terrible customer service. They took over £400 for an item and did not send tracking information. The courier company they used apparently attempted delivery but I was in all day and no one knocked on my door. So I contacted the supplying business via facebook chat to find out where my parcel was and to obtain a tracking number. I was met with a defensive and unprofessional response but was also told the parcel would be delivered the following day, I told them I would be highlighting the customer service received in the form of a negative review (later on I believe this was deemed a 'threat'). I took the day off work to wait for my item, it is needed for my small business. It did not turn up again so I checked the tracking that was eventually given to me and the company that sent it had requested it to be returned back to them at 12.30, early hours of the morning, without informing me. I then called them to find out what was going on and spoke with the business owner, he said he had stopped the delivery and proceeded to claim I was abusive and aggressive in the messages sent the previous day (in no way was this the case) I asked him to highlight, explain and prove where in the messages there was any form of aggression or abusive language. Unsurprisingly, he could not do this. I then asked for the parcel to be sent back out when they received it as I had parted with over £400 and was yet to receive anything. His response was 'I'll consider it'.... in what world is that response acceptable. It seems this company do not like owning up to simple mistakes and, when they are questioned on it, make any excuse possible to not to not cooperate and make things right for a paying customer.

   almost 4 years ago

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