Caffè Nero - Surbiton

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Reviews

1. Owen Sadler ★★☆☆☆

   I've been coming to this store 5 days a week for the last 4 months ordering the same thing and they still stare at me vacant when I approach the counter. Terrible customer services

   almost 6 months ago
2. Leanne Moran ★★★★★

   Nice coffee shop. Coffee well made & staff really friendly

   1 year ago
3. Marc B (Marcx) ★★★★★

   Coffee shop with a different still had to take your pets in there it's a great place to go and socialise and travel to eat coffee it's always amazing it's a hot chocolate so brilliant too and yes it's a nice place to sit down and chill and I was with my friend and her dog has lasted up going to be posting in this picture

   almost 2 years ago

1. Lindsey ★★★★☆

   Would be a 5 but everytime i come in here they have run out of something. 2 times there has not been coffee . Today no cream for my frappe. The pistachio frappes are delicious. Cafe kept the cleanest ive seen it today.

   almost 2 years ago
2. Soumbal Qureshi ★☆☆☆☆

   Whenever I order on Uber eats, they always take ages to prepare the order and then either end up cancelling it or sending the wrong items hours later. This has happened to me more than once and every time I’ve thought perhaps they’ll actually deliver this time but I’ve been let down every time. Won’t be ordering again. Absolutely appalling service.

   almost 3 years ago
3. NS ★☆☆☆☆

   Gonne downhill big time. Coffee tastes like dish water. Staff are miserable. Entire place is very tired.

   almost 3 years ago

1. Marianne Baker ★☆☆☆☆

   Every time I order on just eat.. how are you going to change the order time 2 times and then cancel the order. Your service in this store is atrocious. Cancel orders you can’t fulfil asap it’s simple. I won’t be ordering from this store again, waste of time and don’t waste your money.

   almost 3 years ago
2. Dawn ★★★☆☆

   Just went in for a cold drink and as the door opened there are leaves and fag buts all around the door and just inside. The counter is covered in drink stains and behind the counter where they work there are empty used pots everywhere. The trainee was serving me and an elderly gentleman was waiting to pay for 2 cans, he was ignored by the other member of staff who was putting plates and cups away... i ordered the chocolate/hazelnut creme frappe which considering how much ice he put in is as runny as a glass of milk. I wouldnt mind if they were busy but there wernt that many people sitting in there and apart from myself and the elderly man no one else was waiting. Think il be going back to costa next time

   almost 3 years ago

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