Richmond Hyundai Guildford Service & Parts Guildford

Reviews

1. Sarah Spencer ★☆☆☆☆

   I would avoid at all costs! If there were minus stars, this organisation would merit them. Communication is shocking. Service is slow and the customer service manager does not respond to calls or emails. Issues ever since the car was collected in 2022 but the latest was this: I was overcharged in summer 2025 and despite several emails and calls, no one has got back to me either from head office or the dealership. The cars seem okay , but should anything go wrong (and seemingly it does frequently) you will be left with the feeling of being high and dry.

   almost 7 months ago
2. Joel Andrews ★★★★★

   Had a really positive experience here 3 times now, so thought I'd drop a review to let you guys know! Really friendly, and very professional and knowledgeable team.

   almost 10 months ago
3. Brendon Thacker ★★★★★

   We have just collected our 3rd car from Richmond Hyundai Guildford & our 2nd time dealing with Nic. We are very happy with the service, vehicles & friendly demeanour we have received on multiple occasions and are happy to leave a 5 star review.

   1 year ago

1. Sue Gregory-Johnson ★★★★★

   We had a first class experience with Jethin as soon as we arrived at the showroom. He listened carefully to our requirements, did not try and hard sell anything and guided us through our purchase. Within one hour we had secured a really good deal, and within 2 weeks we were able to collect our car. On collection day, the receptionist showed us to the comfortable seating area and encouraged us to use the coffee/tea machine whilst we waited. Jethin took the time to show us the set up in the car and patiently answered our questions. His communication throughout was excellent and would highly recommend visiting him and the showroom.

   1 year ago
2. jake payne ★★★★★

   I recently visited Richmond Hyundai Guildford, and from the moment I walked through the doors, the experience was nothing short of first-class. I was warmly greeted by the receptionist, who was not only friendly but also very helpful in getting me started. Adrian Hill, my sales representative, went above and beyond to ensure I found the perfect deal that fit both my budget and my specific car needs. He listened carefully, provided thoughtful advice, and was incredibly patient throughout the entire process. What truly stood out was how accommodating the entire team was, especially since I had my three young children with me. They made sure we were all comfortable and well taken care of during our visit. In all, the service was exceptional, and I left the dealership not only with exactly what I wanted but also with a genuinely positive experience. I highly recommend Richmond Hyundai Guildford, and a special thanks to Adrian Hill for making the process smooth and stress-free!

   1 year ago

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