The Prasads Automotive Ltd London

Reviews

1. Grant Slacke ★★★★★

   Yet again, The Prasads Automotive did a fantastic job of servicing my Bentley. David always explains everything clearly to get authorisation before commencing any work. David's Bentley knowledge is second to none. The new premises are very well presented & easy to find with more parking and space outside than before. It's always like driving a new car after every visit!

   almost 7 months ago
2. Robert Quick ★★★★★

   I highly recommend The Prasads Automotive to take great care of your Bentley. Having bought a used Bentayga I asked David and Matt to give it a thorough check. They provided a very professional diagnostic report and video detailing all defects with recommendations. I knew of some initial issues which they confirmed and also identified a couple of other issues. They came up with a sensible plan to avoid unnecessary expense and efficiently rectified all of the faults and then serviced the car. Their expertise and passion for the brand is very evident and it shows in everything they do. The service I received at their fantastic new Maidstone service centre was outstanding. I will be relying on them for all future maintenance on my Bentley.

   almost 9 months ago
3. Trevor Boyd ★★★★★

   If you buy the best you want your vehicle serviced by the best. A bad experience caused by circumstances outside my control was made better by bring my GTC to Prasads Bentley Automotive Services. A full service and front body repair with protective film coverage carried out to a very high standard. As well as full alloy wheel refurb. I highly recommend their services if you want to keep your Bentley in A1 condition. David’s extensive knowledge in Bentleys is second to none having worked for Bentley.

   1 year ago

1. king david ★★★★★

   Professional, knowledgeable, but more to the point! Customer relations and service, first class. From the first phone call to many more after that, I would like to thank David and Matthew for their outstanding service and communication to me about my Bentley, David spent time explaining what work needed to be done, what work could wait for the next service etc, and prices quoted were clear and exact, with no hidden costs and no surprises. So nice to meet people with a genuine love of these cars, and willing to spend time explaining the workings and details of these extraordinary machines. On collection my car was as if it was brand new. The presentation was excellent. The Team at the Prasads Automotive looked after my car with integrity and quality and care. Many thanks.

   almost 3 years ago
2. Will Mclay ★★★★★

   After 2 other garages messed me around, I decided to drive into London and use Prasad Autos, wow what great experience and customer service, my convertible roof had been playing up, they found the issue immediately and fixed it, I then decided to service the car while it was in. Everyone was genuinely helpful, I was kept updated throughout. I would 100% recommend using Prasad Autos! Will (very happy customer)

   almost 3 years ago
3. Maj A ★★★★★

   Fantastic service I received from the owner him self, This is the place to go for your Bentley, as they say knowledge is power which David has, from new to old he understands Bentley very well. From a service to full restore or refurbishment.

   almost 3 years ago

1. yicheng su ★★★★★

   The Prasads Automotive meets all my expectations of a Bentley Specialist and is highly recommended. When I on my way back from a long journey to Scotland, my Continental GT had misfire problem, l had no choice but keep driving back, over 1000 miles while the engine was not in good condition, when l bring my car to the garage, l didn't have much hope. David was so busy that time, fixing other three cars, he said he can do it, but it will take some time to discover the problem. I went back and after five days David gave me a call, my car has three cylinders misfire and fuel inject system linking, I need to replace all 12 ignition coils and spark plugs, and all the fuel nozzles, sounds very expensive! And he asked what happended in Scotland, well, I had no choice but to use three full tank of E10 Petrol from the petrol station I never heard the name before. After four days, l went to pick up the car, I didn't expected David gave me a huge discount, He feels exciting when dealing with my car, first time had this problem in the 37 years of his experience. Now my car drives so good, even smoother than before, thanks David and his team so much!

   almost 4 years ago
2. Fokrul Hoque ★★★★★

   This is a long review as the quality of service from this garage was so EXCELLENT it needs a good explanation. My Bentley GT suffered a starter motor burn out following water getting into the kessy unit and triggering the starter motor until it burnt out. Had the car taken to one of the garages associated with Bentley and the price that they quoted lets just say was a huge amount (5 figures). As a fairly new Bentley owner was not sure if that price was reasonable, so set out to get a couple more quotes. I wanted to get a like for like quote so sent the itemised quote from the main dealer garage without the price to a couple of garages. One of those garages was The Prasads Automotive Ltd that I found after doing a google search. I did some checks on reviews and got a quote for the repair from them. The quote did surprise me as it was much lower than what the main dealer associated garage quoted me as well as lower than the other garage that gave a quote. I had a lengthy chat with David at The Prasads Automotive Ltd and he sounded like a man that knew exactly what was wrong with my car even without seeing it, as the car was still in the other garage, and told me exactly what needed doing. Learning that David had over 25 years of experience working on Bentleys also helped (I checked him out on LinkedIn too). I decided to book my car in to The Prasads Automotive Ltd and David arranged for the car to be towed over to him from the other garage and started work on it straight away. The whole engine needed to be taken out to replace the starter motor. Also the interior had to be stripped out as water had got into the interior. The service that The Prasads Automotive Ltd provided was more than 5 star, with David keeping me informed and updated daily on progress, highlighting any other issues that needed addressing as he gave the car a once over, sending me photos via WhatsApp of things that he found. This level of customer service was above the call of duty and was really appreciated. I got a couple of other jobs done on the car including service, which was not something I had to do, but thought as the car was in the garage, I might as well get the jobs done. Even with the additional works, the price I paid was still significantly lower than the quote from the other 2 garages for the main job. I got the car back with a full valet done on it and the works was completed ahead of schedule. The overall customer service was EXCELLENT, Quality of work was EXCELLENT, Price was EXCELLENT and great value for money and David was a true PROFFESSIONAL. I highly recommend them. THANK YOU David and The Prasads Automotive Ltd.

   almost 5 years ago
3. Robert Mitchell ★★★★★

   Having bought a Bentley Continental GT I was very keen to ensure I entrusted my repairs to a reliable competent Bentley mechanic who fully understood the technology embodied within this complicated quality car & this I found in Prasads Automotive. I have seen their love for the car and they have shown complete knowledge of all aspects of the vehicle from engine, gearbox, interior and paintwork to name just a few. The main guy David, has first rate experience and years training working with this outstanding car and I have no hesitation in recommending them to any Bentley owner after all why pay Main Dealer prices when Prasads offer even a better service but at a fraction of the cost.

   more 6 years ago

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