Smilepod

Reviews

1. Orson Gard ★☆☆☆☆

   Came here for a check up with wisdom tooth pain. I asked for an appointment and asked if they had any same day, they charged me for an emergency appointment without clarifying this. Dentist spoke to the nurse very unkindly which was very off putting and then told me I needed a double extraction and a £700 mouthguard! I left with a quote for over £2000. I feel these guys just want to make as much money off you as possible. Went to another dentist and they were far kinder and charged me just £300 for the necessary extraction, they didn’t even charge me for the consultation!

   almost 8 months ago
2. Stefania Maracas ★★★★★

   This place is great. My husband and I have been coming here for years for our routine hygiene appointments and everyone is always friendly and great at their job. Furthermore I went in yesterday to take an impression of my teeth for new trays as I thought I had lost the old ones. I found them this morning and called Smilepod to let them know since the new trays haven't yet been made, with little expectation for a refund. I got a call back within minutes confirming the cancellation of the new trays and a refund. Exceptional service. Highly recommend.

   almost 8 months ago
3. Sarah Robinson ★★★★★

   Very lovely dental hygienist. Teeth were super super clean afterwards. Would go again. I had an appt within days.

   almost 9 months ago

1. Cat X ★☆☆☆☆

   Dentist fitted a 700 pound hard splint for me, ostensibly to prevent further wear and tear on my teeth. The splint was very uncomfortable and I had to go back several times for adjustments before I could wear it at all. Finally, I forced myself to wear it for a week, upon the dentist's recommendations, but the splint was still uneven at that point and irreparably damaged the tooth where it was exerting the most pressure. I wore the splint for 1 week but that back tooth has been in pain whenever touched for 8 months since. My new dentist can't find what is wrong on x-ray, but says it could be ligament damage and hard splints need expert fitting. I don't know if the dentist here is an expert for hard splints or not, but I would be cautious doing anything complex with them. Throughout this whole process, the dentist was adjusting the hard splint free of charge, but acting impatient and dismissive of my concerns. I would much rather they charged more and fixed the issue, than possibly permanently damaging my tooth. Overall, a very bad experience and would not recommend!

   almost 9 months ago
2. Mack Galus ★★★★★

   I had an amazing experience at Smilepod for my cleaning! The entire team was professional, friendly, and made me feel comfortable from the moment I walked in. The hygienist was gentle yet thorough, and my teeth have never felt so clean. Dr. took the time to explain everything and answer all my questions, which I really appreciated. I’m actually looking forward to my next visit! Highly recommend this practice for anyone in need of a top-notch dental experience!

   1 year ago
3. Nori B ★★★★★

   I was super nervous to visit the dentist. I’ve had really bad experience with my past dentist places and have been very anxious ever since. However, Dr Nikki Rostami was amazing and worked her magic! She made me feel very calm and relaxed, I just cannot fault anything. She kept making sure I was relaxed and reassured me I was doing well :) I had 3 sessions with her and I plan to go back in 5 months for other treatments, with Dr Rostami (I hope). Can I also add, the assistants with Dr Rostami were lovely especially the assistant at the last session, holding my hand and telling me I’m doing well, also checking in and making sure no water spillage was around my face :) Excellent service and excellent treatment!

   almost 3 years ago

1. Ivan Rodrigues ★★★★★

   A very very happy costumer for over 9 years. Dr. Karen always always very professional , kind , sweet person. She will make your time at the chair easy, relaxing to the point you can fall asleep ( YES I ALWAYS DO) . Everyone at the clinic is super friendly , helpful and extremely professional. HIGHLY RECOMMEND XXX

   almost 3 years ago
2. Benie ★★★★★

   I've had my Invisalign process here with Dr Ilze and she's been great. She's friendly, attentive, and always wants to achieve the best results.

   almost 3 years ago
3. Eleanora, Ifeoma Urum ★★★★★

   My last appt was in March. Roshni did a great job in March. She was amazing. I am due for a cleaning this month. I dont see Roshni against any slots. Slightly worried about trying another Hygienist.

   almost 3 years ago

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