Caffè Concerto - Birmingham

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Reviews

1. Malcolm Pinnell ★★★★★

   Waiting an hour or so for a train, could see this place from the ground floor, thought it would be perfect to spend my hour! Escalators up but, there is a lift too just not so easy to see, as I had suitcases, that’s for me. Lovely pleasant staff, found my seat next to the glass railing with a commanding view of the bull. Picked from a good menu, tasted great, plenty of it, well presented. Coffee was good too. And you aren’t stuck in a shop, the people watching is great! I didn’t know the bill performs on the hour!! A very pleasant hour, thoroughly recommend.

   almost 11 months ago
2. Kevin Obajt ★★★★☆

   I stopped by Café Concerto while passing through New Street Station. The café itself was fine – decent coffee and a light bite, though I did find it a bit on the expensive side for what it was. That said, the atmosphere was lively and the standout was definitely the moving bull statue nearby – such a cool surprise to see that in a train station! It added a really fun vibe to the visit. Overall, not a bad place for a quick stop if you're in transit, but be prepared to pay a little extra for the convenience and surroundings.

   almost 11 months ago
3. Amy White ★★★★★

   We had a wonderful Afternoon Tea at Café Concerto. The service was at a high standard, being well looked after by Giuseppe and the team who kept our tea topped up and their hospitality friendly and informative. The food was flavoursome, the egg mayo sandwich a must-have! The spread was colourful and well presented, offering a wide variety of textures and fillings. The scones were soft, and the little patisseries were delightful. The tea selection is great, and you have unlimited refills. Being inside Grand Central, it's easily accessible and has a relaxing atmosphere, natural light all around with comfortable seating. Would highly recommend for friends and couples alike!

   1 year ago

1. Adnan Can Kelicen ★★★★☆

   Coffee Concerto in Birmingham is a good café that offers a satisfactory atmosphere for coffee lovers. We enjoyed their coffee and hot chocolate, both of which were rich and flavorful, making for a perfect treat during our visit. It’s self service. Although we didn’t try any desserts this time, the menu looked tempting. It’s worth noting that on the day we visited, only credit card payments were accepted, so be prepared for that if you plan to stop by. Overall, even tough it’s not a charming spot, I would recommend for a relaxing coffee break!

   1 year ago
2. Free From ★☆☆☆☆

   After reading the low star reviews to this place I thought I will still give it a chance, but true to other reviews, the service is terrible, customer service is really awful. They really can not be bothered to serve you or even guide you through the process, very abrupt when asking dietary questions, at one point whilst ordering I felt like leaving I wish I had, but continued to give them a chance. One particular staff member who seemed to be the point of call for other staff members was the rudest & I really do feel for the staff that work there too. I asked for a 3 cheeseboard as you can see from the picture it is a measly cheeseboard and they said it included chocolate truffles with an ‘s’ however when I asked they gave us one measly truffle. I really would not recommend this place and avoid, I was going to book afternoon tea but with there horrendous service I would not even bother even trying this place again. They really need to replace the plates and cups as they are wearing away with marks and the colouring coming off. If your dietary preferences is halal, just avoid, they do not help at all, or even make an effort to check. Not sure our food was halal In the end.

   almost 3 years ago
3. Laura P ★★★★☆

   I went for a catch up with a friend. Lovely cake, but rather pricey. £23 for two cakes, a pot of tea and a decaf Cappuccino. Nice treat though.

   almost 3 years ago

1. Mrs Rassool ★★★★★

   A beautiful cafe in the Grand Central. Delicious Gelato, scrumptious looking cakes & pastries, lovely ambience, well mannered, professional and courteous staff. Reasonably priced. Will definitely be visiting again.

   almost 3 years ago
2. Assia Aouimeur Khachia ★☆☆☆☆

   Mediocre. Staff look bored and won’t accommodate even the smallest request. No customer service whatsoever nor a smile, or a thanks. The food was ok, however the coffee section need improvement: tasted like watered down instant coffe. For what you pay for it’s not worth it, definitely not the best of the experiences..

   almost 4 years ago

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