No problem parking. Will stocked shelves, but I asked two different members of staff where the dried fruit (currents, raisins etc) were. One didn't know and told me to try the bread aisle (?) And the other one told me it was on the left in the banking aisle. It was on the right, but she was closer....
Fab new meal deal which is a good price and has lots of good options. Love the yo sushi rainbow salmon bowl. George section nice and spacious with lots of offers on. Only issue is they only have 2 changing rooms so you can often have to wait up to 20 minutes to try something on. Love the cafe and the staff are always friendly and helpful.
I went into my local Asda store on halloween, loved seeeing all the employee dressing up! I absolutely love halloween and applauds to Bambi I can see how much time and effort went into that and my kids loved it!!! And the joker was amazing!!!!!
So management presumably come up with a crazy idea of closing tills after 9pm and only offering self service so you have a trolley full of stuff and you have scan it all yourself and them stand there like a simpleton every few things because needs authorisation, what ceases to amaze me is you hear supermarkets fighting to get shoppers going back to their stores when common sense says to me offer every option possible to try an accommodate for all people's preferences, so my experience the other night was a trolley full of shopping 3 staff members stood around self service tills and when asked if a till was open sorry no not after 9 now all that has done is now said to me don't go to Asda after 9pm surely I'm not the only one if I wasn't with my wife I'd have just left trolley there and gone ,it's not hard to have a member of staff working on self service to go on till when needed ,i don't even work in retail ans I can work it out
Security staff ran after me and blocked me in and interrogated me. I was mortified not knowing what happened, eventually found out that my card payment didn’t go through on their machine.. which was clearly their issue. But instead on talking to me like a perosn, they looked down at me and belittled me. Store manager even stated that I should leave the shopping if couldn’t afford it.. I had to reassure he that I had 1000 more in my bank account. I have never been made to feel this low in my life. I will never be visiting this store again and I will be avoiding Asda altogether.
Approached customer services to ask if Prime was in stock. The lady gave me the dirtiest of looks, I get you probably get asked this all the time but when you're the face of customer services you need to be polite, cheerful and kind. The usual Prime no stock sign was out of sight hence the reason I asked, the actual person at fault here was the Asda colleague for having no out of stock sign on display! Let's not forget Asda are the only supplier of this product, they need to accept that they will get asked alot. Even my 10 year old boy said "she was moody wasn't she Dad"
It's been a long time since I've visited here, but the store never disappoints. I absolutely love this store as it has a huge range of departments to offer, a wide range of clothing, ample food/bakery, love walking round, & ample parking on site, with petrol station. Very handy as I've come off for a break from my motorway journey heading for home.
Appalling service this evening. I approached the counter at customer service to collect my click and collect parcel to be told ‘I can’t do that, only say staff’ so I requested to speak to the manager as I live 40 miles away from the store so I could not really leave without it. I was told the manager was in a huddle so would come over when she’s done….okay. The duty manger came over, who again had no idea how to retrieve my parcel. I explained I had paid for these goods and my money had been taken and now they are withholding my items. She didn’t really seem to care, she wasn’t able to confidently answer any of my questions without help from the kiosk member of staff. They then invited 2 other members of staff into the conversation who were more concerned about ‘why I had it delivered to this store if I don’t live here and I would need to sort someone else to collect it’. Non of them got my items for me and I had to leave the store without them, I asked for the store managers name and began to walk out. When exiting a member of staff made a sly comment and they continued to stand in circle and discuss me. They were discussing it and watching me leave. The customer service I have experienced is a first, I will be delighted to tell the store manager of the poor behaviours of his staff.
Visited early Sunday morning to avoid it being crowded. Easy, free parking and trollies don't need coins or tokens. Wasn't very crowded, and about 50/50 still wearing masks. Obviously a good selection of food and household goods, didn’t notice many, if any empty shelves. They have self-scan, a cafe, opticians and a clothing section. The cafe was basically empty. Clear plastic barrier at checkout. No issues.
Asda Pilsworth is located at Pilsworth Rd, Unsworth, Bury BL9 8RS, UK
You can contact Asda Pilsworth at +44 161 351 2500
You can find directions to Asda Pilsworth by following this map link