Tesco Superstore

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Reviews

1. peter steeley ★☆☆☆☆

   Only six self service checkouts, just one takes cash. Sainsburys and Asda in Shirley have six cash self service checkouts each, I'll shop there in future.

   almost 2 months ago
2. N K ★★★★★

   I've just returned home from this store and feel compelled to write this review. I arrived 15 minutes before closing to pick up a few items quickly including bottled water. This was the only store open in my area at this late time. Tbh I havent been into this store for many many months. There was an employee at the door as I was leaving who greeted me goodnight. When I put the multipack of water bottles in the boot the packaging collapsed from my hands and the bottles rolled all over the floor. He could have turned a blind eye after what was I'm sure a long and busy shift but this man ran up to my car, apologised for what had happened and even attempted to wipe the bottles clean with his hands as he picked them back up. Thank you again for providing fantastic customer service. Based upon my experience tonight I will be doing my weekly shop at your store this week. I wish I had taken his name but if management want I'm sure they can identify him. Thank you again.

   almost 2 months ago
3. Faisal Jamil ★☆☆☆☆

   Decent enough store but I take major exception at the carrier bag policy at the self service checkouts. The bags are about 40p now which is pricey but not exactly unaffordable. There are none available to pick up. Instead, I have to ask a member of staff to provide me with one who then goes into a closed door cabinet and gets one out and then follows you or loitters around you to make sure you scan the barcode and pay for it. Is this what we have become? The might Great Britain has now become so poor that we're hiding 40p bags??? Feels like I'm doing something naughty and have to beg to have a bag. Takes away from the whole experience and I won't be going there again until that policy is changed. Give us bloody bags for crying out loud. I'm sure there are some stupid people who will try to pinch one but why punish the majority of your customers? Stop it!

   almost 3 months ago

1. Muslim Islam ★★★★★

   Great store organised clean with toilets and nice staff. Quality of food can range quite a bit but in general most of it is quite nice. Definitely recommend And get a clubcard before visiting, it saves nearly 10% and gives coupons

   almost 6 months ago
2. michael gaming ★☆☆☆☆

   My son was at hall green Tesco supermarket with his friend he went to the self checkout and payed for his items but didn’t take a receipt so the sercuity guard stopped him and asked if he paid he said yes then he asked a staff member at the self checkout and she denied seeing him when she clearly seen so they asked him to pay again my son did start sweating because they called him a thief and he said look on your cameras and you will see I paid for the items things were said and they finally let him go him was stopped because of the way he looks I’m not happy that you accused him of stealing before you had evidence I work in a shop myself and I know you can’t call them a thief without proof that they have he had chicken fruit and some other stuff he didn’t even have enough money to pay again that’s why he kicked off he did wait this shouldn’t of happened this way

   almost 2 years ago
3. Sumair Ahmad ★☆☆☆☆

   Today I parked my car at this Tesco store and went for grocery when i came back I saw my car been hit and damaged by someone who fled before after hitting it…. I have asked for CCTV the Manager said they can’t give access to the CCTV …..this is totally insane if they don’t give access what’s the purpose of CCTV can’t feel safe in Tesco would never visit this store again for grocery unless they help me trace the person who damaged my car and ran away…..Disgusting and Disappointed

   almost 2 years ago

1. A D ★★★☆☆

   Good store but half the time I go with my baby there are no parent/child spots available and I see people without children getting in/out of cars in those spots (and other people with small children parking at the back). Not sure if there’s another valid reason people would be parking in those spots but if so then they need a few more parent or disabled spots.

   almost 3 years ago
2. Linda ★★★★★

   Over the past couple of days we have visited this store to change over our mobile provider. We were assisted by Liam. It was an absolute pleasure in dealing with Liam whose advice and assistance was excellent and after our first visit we knew we would return. At no time did he pressure us to buy any product was knowledgeable about the product suitable for us and assisted us in making the change. We kept our phones but saved £32 in the change. A credit to Tesco.

   almost 3 years ago
3. Ali Husnyn ★★★★☆

   They have got huge collection. I love shopping from here after Aldi. Prices are bit higher as compared to Aldi but they have got more variety then Aldi. Friendly staff.

   almost 3 years ago

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