📍 Whitehouse Common Road, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B75 6HD
📍 Address: Whitehouse Common Road, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B75 6HD, United Kingdom
📞 Phone: +44 345 026 9423
🌐 Website: tesco.com
Small store but well stocked with fresh fruit, vegetables and meat products. Good gluten free range of foods including bread, cereals, biscuits and even beer. Staff are always friendly and helpful.
Staff are always usually really helpful and kind. However, on the 10th of September around 7 or 8 pm staff was all over the place and talking across the shop over customers. The young girl who served us payed no attention to us as she was too busy gossiping and worrying her appearance saying “I look like I’ve been dragged through a bush”, to which after threw our receipt in the bag which made us feel unwelcomed. I hope retraining of staff would be considered.
Always busy, staff friendly, convenient little shop with most essentials
You pay for a large costa coffee and it dispenses to 3/4 the way up the cup. I poured it into a medium cup and it didn't even fill that. The cashier said I still had to pay for the large cup as that's what the printed receipt said. I hope one day when the cashier has a gardener mow their lawn, the gardener only mows half the lawn but asks for the full payment for the whole lawn. Maybe then they will understand how it feels to have your pants down on a cup of coffee.
DO NOT SHOP HERE .. Staff members on their phones ... no cashiers on the tills acting like they are stacking shelves , making customers wait also it appears that staff members are asking for ID to identify people who are leaving google reviews
Loretta is very rude and needs some basic customer service training. As a 25 year old, she had the cheek to ask me for ID for me to pay for my moms petrol. Never heard of anything like it,as I’ve never known there to be a law where you need to be “16” to pay for someone else’s petrol. When I was a child I used to pay for my parents petrol- as do most normal children now. She could clearly tell I was old enough as I was in my work uniform, being a jobsworth to ID me yet it wasn’t even me putting it in. What would she have done if it was me driving my car, would she have refused to let me put petrol in my own car? Absolutely pathetic. Manager unhelpful. Jobsworth staff and won’t be using again.
Loretta is very rude and needs some basic customer service training. As a 25 year old, she had the cheek to ask me for ID for me to pay for my moms petrol. Never heard of anything like it,as I’ve never known there to be a law where you need to be “16” to pay for someone else’s petrol. When I was a child I used to pay for my parents petrol- as do most normal children now. She could clearly tell I was old enough as I was in my work uniform, being a jobsworth to ID me yet it wasn’t even me putting it in. What would she have done if it was me driving my car, would she have refused to let me put petrol in my own car? Absolutely pathetic. Manager unhelpful. Jobsworth staff and won’t be using again.
Your typical Tesco Express experience. Choice of goods is fairly good but be prepared to wait at busy times; quite often the queue will be 10+ with only 1 member of staff serving. There is ample parking if you wish to shop without getting fuel as well.
Tesco Esso Express is located at Whitehouse Common Road, The Royal Town of Sutton Coldfield, Birmingham, Sutton Coldfield B75 6HD, United Kingdom
You can contact Tesco Esso Express at +44 345 026 9423
You can find directions to Tesco Esso Express by following this map link
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