Waited 20 minutes for this "vegan" sausage sandwich. Comes with a thumb indentation and poorly served on to my table. Bread is rock hard.
The location is very nice because it's in a corner of The Bentalls Centre where there's a huge window. The brunch was quite nice and very different from something I've had before. I was definitely very full afterwards, so it was good amount of food. I've definitely had better food and brunches, but it was still tasty.
I rate 5 star for the service as all the staff are fantastic, 5 stars for the lovely cakes, but sadly, only a 1 star for the atmos/ambience because the new owners, I believe, decided to remove the beautiful piano that I used to adore playing there. Also it was linked to constant background piano notes, cleverly playing out of the piano while no one played it. That really was quite relaxing and unique whilst enjoying the food and cakes, and after my weekly office job , I would look forward to my visits there at the weekends to unwind and sometimes play.. A great hub and centrepiece has been ripped out of the heart of the cafe. It blended in very well and also was a fine backdrop against the old churchyard opposite through the tall windows. I just was preparing my Xmas carols repertoire and some more new lyrics when I visited there last Saturday, but my piano was gone!
Great spot if you’re looking for a unique cafe in Kingston. It’s high up with large windows so you get great lighting in there, and it feels super spacious. There’s a range of items and drinks however we went simple with a tea cake and butter! It was delish.
I booked a reservation yesterday for classic afternoon tea and lunch for my daughters birthday. The table reserved was lovely and the food was absolutely delicious. My daughter was given a pretty cake as a birthday gift. The service was outstanding and staff really welcoming. Will definitely book again. Thanks Tanya Dennis
Had an amazing classic afternoon tea here yesterday. Food was absolutely delicious, changed one of the sandwiches for us as it was a filling we didn’t like. The staff were attentive without being too intrusive . Very worthy of 5 stars.
I’m not much of a reviewer, but having such a pleasant experience, I had a strong urge to write one. So here goes. Tucked away in the high-end shopping area of Kingston, this Café’s atmosphere offers a nice little respite with its high ceilings and windows to capture as much sunlight to fill up the room. a hidden gem is the best description I can think of for its location and setting. Service is pleasant and precise. Staff is friendly and professional, prices are appropriate, and cafe is clean. I would hope when they are busy, that more staff will be on shift to help with the upkeep but that’s besides the point :) I ordered earl grey tea with lemon, a fruit scone, and ham & cheese crossaint. What surprised me is the spicy chutney, FYI they also sell their condiments to take home. Anyways, tea and scone was scrumptious and the crossiant was crunchy delicious. I hope to order something from the set menu next time. With a lovely & spacious cafe, friendly staff, and delicious food & tea, how can one not recommend such a pleasant experience that is Huffkins at John-Lewis Kingston =)
Terrible experience. Will not be returning. Waited over an hour for cold drinks and sandwiches but the worst part was the rudeness of the two ladies preparing the orders. One to me when I politely asked how much longer we were going to have to wait, 45 minutes after we made our order. Her reply was an aggressive “we are very busy and are doing the best we can”. No sorry or apology whatsoever. The other lady brought food to the table next to us to two elderly polite gentlemen. When they asked how much longer they would have to wait, the response left my friend and I with our mouths wide open speechless in horror, I could not repeat what she said. Her attitude was absolutely appalling. When our order eventually arrived it was very mediocre. There were obviously not enough staff as they were very busy but the rudeness was totally inexcusable.
UPDATED REVIEW: I spoke to Huffkins about my original bad experience (see below) and they were really apologetic. The issues were I think partly due to Kingston Carnival meaning the cafe was heaving, and partly due to a manager on his final shift. They kindly invited my friend and me to come again, and the service and tea were absolutely fabulous! The afternoon tea for two was amazing and so yummy! And the staff were really attentive and helpful and polite. It more than made up for our terrible first experience so I wanted to update my review :-) ORIGINAL REVIEW: I made a reservation online for afternoon tea for midday today, and when I arrived I found that none of the staff knew anything about reservations (despite reminder emails I’d received) and there were no available tables. This cafe is massively understaffed! It was mayhem! Eventually we got a table, only to find that the menu available on the website to order didn’t include afternoon tea! The whole reason we had booked and come. The poor staff were all clueless and SO busy! Eventually we gave up and left. Very disappointed and frustrated.
Huffkins Kingston (Huffkins at John Lewis & Partners) is located at 1st floor, John Lewis, Wood St, Kingston upon Thames KT1 1TE, UK
You can contact Huffkins Kingston (Huffkins at John Lewis & Partners) at +44 20 8546 0073
You can find directions to Huffkins Kingston (Huffkins at John Lewis & Partners) by following this map link
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