I regularly attend Church lane surgery for my Diabetic review. The staff nurses are always very professional. My latest visit was with Nurse Janine Kendall. Again she was very professional and helpful with a plan going forward. Janine has been very patient and persistent with my treatment. Many thanks
Iv just had a appointment here been here 20 years with same docter, but was here today to see a nurse, 5 to 6 weeks back I was tested n found to have asthma n copd I saw a nurse called Laura lovely lady tried me on a inhaler tht wasn't really doing anything for me, I had a fone call appointment Thursday gone from Laura who said it's the first inhaler n thers lots to try, so an appointment was made for me for today with a nurse called janine because Laura as left now from the first minute I went into her room she was rude condescending and patronising, from the start I told her wat Laura said n this janine kept repeating how much more qualified n experienced she was than Laura, I try to explain many times that I couldn't breath right she just kept been rude sent me to pharmacy with a prescription for another in haler n a plastic chamber to take it with for then the head man in the pharmacy said the inhaler didn't fit the chamber so he had to go back into docters to speak to Janine who wrote me a new prescription out so clearly showed how experienced she was. Disgusting service
Appalling service. My 86 Yr old sister is unable to get repeat prescriptions, referral to hospital for xrays and no results when urine samples taken. She has to come by taxi for appointments which are often not with a Dr. So she gets no information,wasting her money and everyones time. Certainly no care given.
Went to the surgery to book appointment at 8.05 am no appointments left not one person in how in 5 mins have all appointments gone got a telephone app at 10 .20 by the lovely Dr Wilson
Dedicated Reception Team - Referred me to a local Health Centre in the community which I did not know of because all appointments at the Surgery were fully booked . They made me a face to face appointment at the Health Centre where I was seen by a Doctor. Thank you.
Everyone is friendly, helpful and compassionate. I've always had excellent service from Church Lane Surgery.
Called the surgery, finally got through and reception put phone down on me whilst I was still talking, very rude, very concerned for patients of this surgery. Receptionist are the face of the business and some of them fail to make a good impression.
Been my docs since I was small. It's ok changed since covid to telephone calls before going in.. had wait about 10 min on phone line but sometimes can be more I recommend ringing up 8am. Receptionists r ok some r nice some can seem bit rude but they do there job. Waiting areas a good size not overlay huge but spacious n modernised recently. Lovely doctors
Church Lane Surgery is located at 24 Church Ln, Brighouse HD6 1AT, UK
You can contact Church Lane Surgery at +44 1484 714349
You can find directions to Church Lane Surgery by following this map link