Wheldale Hotel Castleford

Reviews

1. ania o. ★★★★★

   Highly recommended. Clean, pleasant, great service and lovely breakfast.

   almost 9 months ago
2. BABIS MARNELLOS ★☆☆☆☆

   On arrival we were welcomed in a closed pub on the ground floor,did the check in and showed us to our room .Explained that if we need English breakfast it can be ordered and paid as an extra. The acces to the room is only external,extremely steep (as per photo) also difficult to take a suitcase up there. The room itself is large and but very noisy. You can hear all noises from the next room and the street.Signs of neglect as specially in the shower room with mould on the silicone in the shower cubicle and the toilet roll holder hanging from the wall.(Again as per photos) I honestly believe that the description of this property should be updated and corrected. My opinion: Definitely not a hotel...

   almost 10 months ago
3. Chris G ★★★★☆

   This is a nice pub with friendly attentive people running it I stayed in a single room which although small was clean,nicely decorated and a really comfortable bed. There is a bus stop outside, the buses are once per hour and stop at about 5.30pm. If you have walking difficulties you may find the outside steps that go up to the rooms difficult but they may have accessible rooms I didn't ask. The pub closed early in the evening about 8pm whilst I was there. Like a lot of pubs it's not worth staying open late in the present economic climate. Breakfast was fine with plenty of variety and I believe the other meals available are very good. The area is a bit run down with some redevelopment taking place. The council are obviously strapped for cash as the general appearance of the area and town are not helped by the lack of maintenance. The business is opposite the Tigers stadium and I would imagine the fans are a good source of income. If you overlook the area staying here is exceptional value and ideal for a short stop over. I will use them again when in the area.

   1 year ago

1. Geraldine Senior ★★★★★

   Once again D and Paul gave a really warm West Yorkshire welcome come to the Wharedale . Stayed here quite a few times when we visit from Canada . They are excellent hosts , very friendly and accommodating . Rooms are very spacious and tastefully decorated. Breakfast was great everything was fresh and plentiful., which is included in the price of the room. Would highly recommend staying at this gem in castleford . Charlie and Dee .

   1 year ago
2. Arthur Perez ★☆☆☆☆

   I originally intended to reserve accommodations at this hotel for March 12, 2025. However, during the online reservation process on Booking.com, the transaction unexpectedly altered to March 19, with a checkout date of March 20. As an individual who has managed a pub hotel for over 35 years, I have encountered numerous complaints associated with Booking.com. Guests would frequently arrive with their reservation confirmations, only for us to find that no record of their bookings existed in our system. In earlier times, reaching out to Booking.com to address such concerns was feasible; unfortunately, it has now become nearly impossible. They no longer provide a contact number or any sort of customer service, likely due to the overwhelming volume of complaints they receive. Booking.com was once regarded as a reliable platform for hotel reservations; however, its service quality has significantly deteriorated. Based on my experience, I strongly recommend avoiding Booking.com for your travel arrangements. Upon my arrival at the Wheldale, I was confronted with a troubling situation: a visibly intoxicated individual was outside the pub, aggressively breaking glasses. Subsequently, he entered the establishment, where what appeared to be the manager who still had her coat on behind the bar requested that he vacate the premises. This initiated an ongoing dispute, resulting in a chaotic and unwelcoming atmosphere. When I inquired about the readiness of my reservation, I was informed that it had been erroneously booked for March 19, 2025. Given the unsettling environment and the overall unpleasant atmosphere, I chose to leave immediately and instead spent the night in my car, which, frankly, from my little time I spent in the pub I think it proved to be a more satisfactory alternative than staying at the hotel. I called the hotel to request a refund, but my request was declined due to the non-refundable nature of my booking. While I understand the establishment's policy, I thought it prudent to make the attempt. In hindsight, this experience has turned out to be a blessing in disguise. The overall condition of the premises was shocking—both the exterior and interior were dirty and poorly maintained, and the general ambiance was far from inviting. Even had I made a reservation for the correct date, I doubt I would have chosen to remain at this establishment. Unfortunately, I didn’t have time to take any photos, as my departure was very desperately rushed. In light of my experiences, I would strongly advise against considering a stay at this hotel, even if offered at no charge.

   1 year ago
3. Sally Young ★★★★★

   Penalty of parking A lovely room Super service Don't be put off by the external look of it. Care if you are infirm ...our room was up steep stairs- but they did offer to carry out luggage for is

   almost 3 years ago

1. Elliot Chapman ★★★★★

   Great stay last night, comfortable clean room with lots of facilities, e.g. plugs, lights and tea and coffee making facilities, comfortable bed, clean shared facilities. Great hosts, friendly, warm welcome and a good continental breakfast offering. Ample parking too, and a great location, very competitively priced. Thank you!

   almost 3 years ago
2. Christina Jackson ★★★★★

   Stayed for family engagement party nearby staff friendly and helpful breakfast lovely, room beautiful only complaint would be steep fire escape entrance to get to room but very well lit

   almost 3 years ago
3. Hannah Downey ★★★★★

   Sally and and team at Wheldale were just lovely. So friendly and on hand for any help. The rooms were great and nice cosy pub downstairs. Quiet area, 5/10 min walk from the town centre. Great breakfast too! Thanks for a great stay :)

   almost 3 years ago

1. Garry Agus ★★★★★

   Location did not matter for me . Busy rd during day but quiet at night . Nice clean and comfy room . Very good breakfast . All in price . Room and breakfast £31 . Fresh orange juice . Scrambled eggs on toast and tea . Would stay again when in the area

   almost 4 years ago

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