I spent the night in the Travelodge above this store so it seemed like the obvious place to go to buy a meal deal for lunch. I got what I wanted and there was a decent choice. The store appeared clean and tidy and was pretty much like every other Tesco Express I've used in the past.
On holiday, Tony and Adam were excellent! Very Customer friendly and so helpful! Happy Customer.
Could do better if they are supposed to be a number one supermarket brand. The staff need to liven up a bit more - perhaps the store manager needs to put them through a customer service rehabilitation course
Honestly one of the most pleasant Tesco Expresses there is. This and another are very close by mine, so I’ll often go into this one. It has a great layout and a decent selection (although no low-fat hummus nor bruschetta sauce). One of the pleasant surprises is that the security guard is incredibly friendly and nice. Most tend to be gruff and not so friendly. You’ll occasionally have a rough sleeper outside who’s also quite nice and loves caramel lattes and is very grateful when you ask him if he’d like a coffee on a cold night. He doesn’t bother anyone though. The security will sometimes have a nice chat with him by the door, and it’s nice because you’ve someone who typically is regarded as scary treating another person, who’s typically ignored, as an actual human being. Never had a bad experience in this Tesco after being in probably 50 times now.
The store itself is fine. But I wouldn't recommend shopping here at night. Crackheads, antisocials and homeless congregate nearby. Intimidating security guard standing outside. Police need to clean the area up.
poor service, went in to post a parcel with evri. paid £5 for a label which didnt print, when i went to the desk i was told the printer wasnt working which should be been disclosed at the evri point. no way to receive refund. couldve been avoided completely, ive had issues sending here in the past and it just isnt worth the trouble
I attended this store Saturday 5th with sore feet looking for plasters, none anywhere went to cash desk and the gentleman on the till gave me one of the personal supply. What an amazing customer service, he was so concerned I was in pain. This man is absolutely 5* thank you.
A compact store with a good range of stock for a city centre location. Conveniently close to the James Street station and the Travelodge next door.
Tesco Express is located at Strand St, Liverpool L2 0PP, UK
You can contact Tesco Express at +44 345 610 2811
You can find directions to Tesco Express by following this map link