Boots Pharmacy

Reviews

1. Bilal Ashraf ★☆☆☆☆

   Felt like we are paying our money to get disrespected and yelled at. I think the management really to need have a look into their customer service immediately. Rest of the reviews here say the same. Really disappointed the way the staff were behaving. Another day I called them to ask about a prescription and this lady asked me spell my name, no “please” or “can you” just “SPELL THE NAME” as soon as I did she started screaming through the phone saying she’s hasn’t got the computer on. Why ask me to the spell the name then?

   almost 4 months ago
2. steven hopes ★☆☆☆☆

   Shocking customer service.The one’s serving on the till are very Ignorant and should go on a people skills course.Would like too say these are one offs but always seem too get the same service.Perhaps Boots are poor employers and they are under pressure too get you out the shop quickly and take your money.Look for other employment If It makes you that miserable.

   almost 5 months ago
3. humaira waheed ★☆☆☆☆

   possibly the rudest staff ever to be working for a healthcare service instead of offering helpful advice they were rude, dismissing ,intimidating when all that was needed was some helpful kind advice on what to do. No one should go to this pharmacy if you need help as the pharmacist is unhelpful and her staff have no politeness in their mannerisms .

   1 year ago

1. James Moore ★☆☆☆☆

   This used to be a quick and efficient pharmacy.What has happened ? Staff appear overwhelmed by volume of work.I was informed the last time I visited that prescriptions will now take a minimum of 7 days to receive and prepare !! Why is there such a long time scale? I cannot reorder prescriptions from my G.P. until the due date but I am now about to run 7 days behind due to this anomaly.I cannot order repeat prescriptions on the N.H.S. app until the system allows me to do so.Why ?

   1 year ago
2. martin smith ★☆☆☆☆

   This has to be the worst pharmacy I have ever used. Apart from one lady assistant and one Manager called Chen I believe ,the whole team need to be sent on customer service courses or replaced. They leave you standing at the counter whilst they faff about,they never have full eye contact and your prescriptions are rarely ready on time. I have had to move before I blew my top at them. If I was the CEO of boots I would close this branch. Never again will I enter!

   1 year ago
3. Lloyd Blackband ★★★★★

   Had my flu jab, straight forward and quick, great friendly staff, great benefit to the community

   almost 4 years ago

1. Andrew Easthope ★★★☆☆

   Not much organisation and telling me they were only carrying out appointments but their website has not been updated so no idea I needed an appointment. Got some reading glasses though, thank you

   almost 5 years ago
2. Sean Goldstein ★★★★★

   Very friendly staff always accommodating to your needs.

   more 6 years ago
3. John Walker ★★★★☆

   Great service very friendly people good choice

   more 7 years ago

1. Sandra Twaddell ★★★★★

   Staff are always superbly friendly and professional.

   more 7 years ago

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