Miranda and her staff were so helpful when we sold our house. Nothing was too much trouble for them, they kept us informed with any updates and answered any questions we came up with. The sale went through very smoothly and we can’t thank them enough.
Requested a rental valuation with quite a few of the estate agents in the chapeltown area and I can honestly say Rachel was the most prompt efficient and provided excellent customer service! Fully covered everything on the rental valuation and I’m looking forward to using them when my property is ready to be let! Will definitely be recommending Rachel and the team to anyone who has a rental portfolio!
From the start, Rachel made everything feel easy and stress free. She kept me in the loop, answered all of my questions quickly, and made the whole process super smooth. She really knows her stuff and gave great advice that made things simple. What stood out most was how approachable and helpful she was. Nothing was ever too much trouble. Thank you being so caring and helpful throughout the whole process, we cannot thank you enough!
Terrible Experience with Your Move I have never dealt with such poor service. Maranda, who called herself the store manager, was extremely unprofessional — no people skills, very abrupt, and never once apologised even when she was clearly in the wrong for giving us false information. From the very start, it was nothing but lie after lie. When we first viewed the property, we specifically asked if it was a probate property and were told probate had already been granted, so not to worry. A month later, we found out it hadn’t even been started. Three months in, she told us they still hadn’t begun. Then in the fourth month, she claimed everything was done and completed — only for my solicitor to confirm that probate still hadn’t even started! Completely unacceptable. After six long months of being misled, we were finally told the house had been taken off the market altogether. Because of that, we lost our buyers and had to start the entire buying and selling process again. As a manager, Maranda should take responsibility for her actions and the misinformation she repeatedly gave. I would never recommend Your Move after this experience.
I would just like to say how amazing your move chapeltown have been, the process was straight forward the staff were brilliant at communicating with myself and Rachel is fantastic, she managed to get me into my new house in two weeks. Amazing friendly team. Would highly recommend!
Had an excellent communication with Paige (which doesn't work here any more) the one year I was renting my house in Chapeltown. The branch manager was very helpful every time I had an issue as well.
If you value speed and peace of mind, go elsewhere. Communication is non existent and Gemma while initially helpful was unbelievably disappointing to deal with.
Fantastic help from Liam. He really went above and beyond to help get everything sorted with the move. Even worked out of hours to get things finalized. Thankyou so much. Highly recommend ⭐⭐⭐⭐⭐
The entire team at Your Move was extremely helpful in my last purchase and I would highly recommend working with them if you are thinking about buying or selling a house. Jakob and Bethany were great in keeping me updated on the properties that were coming onto market and they coordinated the bidding process really well. I found that they were really good communicators and always got the sense that they were trying to help and provide solutions. Gemma was instrumental in the final stages of the purchase as we neared completion. My purchase was part of a chain which at one point was a bit of a challenge, but Gemma’s understanding and ability to work with everyone involved in a timely manner was the difference. (Thank you Gemma!) I look forward to working with the team in the future.
We can’t thank YourMove Chapeltown enough. We have received an excellent service and have felt valued as customers. Gemma and Sophie have both been excellent at keeping us up to date on what was happening and ensuring that we felt happy with the purchase and sale every step of the way. They were friendly, warm and polite on the phone whilst maintaining a professional manner meaning we always felt comfortable and relaxed with the processes. Jakob was also very polite, helpful and efficient when arranging viewings of our property. We would highly recommend this professional and efficient team when buying and selling property. They have all been fantastic and gone above and beyond to help us through these processes.
Your Move Estate Agents Chapeltown is located at 5 Market St, Chapeltown, Sheffield S35 2UW, UK
You can contact Your Move Estate Agents Chapeltown at +44 114 257 0696
You can find directions to Your Move Estate Agents Chapeltown by following this map link