We just bought from Morfitt Smith and unfortunately our experience overall wasn't a positive one. Firstly there were positives,they were always very flexible with viewings and were very proactive in providing updates in regards to the sale and keen to solve problems when they arose. Unfortunately the one negative was one which left us over £400 out of pocket on completion day. Upon completion we were given one key for the house and advised it was the side/back door key and that the rest of the keys were in the house. When we opened the door and got the other keys,neither the front door or garage key worked leaving us with no feasible way of moving in our belongings. As it was out of hours on a Friday we had to pay for an out of hours locksmith. The front door lock was broken as advised by the locksmith. Whilst we appreciate mistakes may happen and whilst not throwing accusations around we don't feel after discussing this issue with the business that they put the best effort into resolving the issue (despite quick responses) and we are still left with a £400 bill through no fault of our own hence this review. We weren't given an answer as to why we were only given the side door key to enter and none others including the front key. It has just left a very bitter taste in our mouth.
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Reviews
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Darren Hall ★★☆☆☆
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Emma L Kenny-Levick ★★★★★
I had a really positive experience selling my house with Morfitt Smith, and especially with John, who was fantastic throughout the whole process. As someone dealing with a very challenging first-time buyer, John kept me calm, well informed, and reassured at every stage. He was always happy to answer questions and took the time to explain things clearly whenever I needed it, which made a stressful process much easier to manage. Viewings were communicated clearly by both text and email (perhaps the reminders weren’t always needed, but it’s far better to be over-informed than under-informed!). Fees were very competitive compared to other estate agents, and the service felt excellent value for money. I wouldn’t hesitate to recommend Morfitt Smith to anyone looking to sell their home, and I would happily use them again in the future.
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Mike Nicholson ★★★★★
Rachel from the Hillsborough office looked after me from start to finish. Kept me fully informed by regular phone calls and emails all the way through the buying process. Would certainly recommend Morfitt Smith.
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Maclolm Taylor ★★★★★
I am very happy with my experience at Morfitt Smith. From start to finish, I have been kept informed of progress, and I am very pleased with the way that Rachel and Melissa have handled the presentation and sale if my property. My sincere thanks to all middlewood Rd
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james kohanzad ★★★★★
These guys are excellent, first time buyers and Karen was absolutley fantastic, she talked us through the whole process in detail. It was a chain of five, a long and extremely stressfull time but i honestly cant thank you guys enough for responding to any question and advice i asked for promptly and the reassurance! It will be strange not to be intouch after a long wait! We also rented through Morfitt and Smith before and was also a great experience, they kept us up to date with new properties as soon as they came on the market and we ended up in it for 5 years.
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Nancy Gkourgkoula ★★★★★
I'm a first time buyer. Morffit Smith Estate agents was absolutely amazing in making my move as stress free as possible. His attention to the minutest of detail is unbelievable and he is extremely personable and always available for any questions. I can highly recommend The MorffitSmEstate Agent because they went above and beyond with helping me through the process. John from MorfittSmith Estate was so supportive from start to finish and always went the extra mile when required. A massive thank you to all the team.
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Pete Varney ★★★★★
ABSOLUTELY BRILLIANT..........not only did Rachel achieve a great sale of my mothers property but they communicated well and kept the pressure on all parties to complete quickly. This part of the process was really important due to the risk of losing the sale. I would have no hesitation in recommending MorfittSmith to other clients.
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Val Thomas ★★★★★
John and his team are professional, friendly, dedicated and honest and I would recommend them to anyone considering selling their home. I have dealt with them in the past and they were my first choice when we had to sell my late father's house. It was a very difficult time for me and they handled all the viewings which obviously took a big load off of my mind. Rachel and Karen would email or call me to keep me informed of the process so that we always knew what was going on behind the scenes. A big thank you to all involved in the sale and I wish you continued success. Val Thomas.
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Ben Lacey ★★★★★
We started letting our property through Morfitt Smith, and previously bought through them. We have always found them to be extremely personable, professional and prompt in getting back to us. Not often that you can be complimentary about an estate agent, but I can honestly say that they are the best estate agents I've ever dealt with. A genuinely excellent service, no matter whether we were renting, buying or letting. Highly recommended.
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Mary Kacsprzak ★★★★★
We have recently sold our house through Morfitt Smith and I couldn't have been more pleased with the service that we received. At the very start, John came to our property to do the valuation and gave us tips for buying and selling. We had two other estate agents come to the property and John made us feel the most confident about using his company. Once our property was Sold STC it was Karen who has been assisting us and she couldn't have been more friendly, helpful and supportive. Our buying journey, through a different estate agent, hasn't been the smoothest and Karen has been supportive throughout. She has always been responsive to emails, phone calls and when we have needed extra support been able to speak in person in the branch. I couldn't recommend Morfitt Smith enough.
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FAQs
What is the address of MorfittSmith Estate & Letting Agent?
MorfittSmith Estate & Letting Agent is located at The MorfittSmith Building, 67 Middlewood Rd, Hillsborough, Sheffield S6 4GX, UK
What is the phone number of MorfittSmith Estate & Letting Agent?
You can contact MorfittSmith Estate & Letting Agent at +44 114 232 1764
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