Peak Pharmacy

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Reviews

1. Paul James ★★★★★

   I recently moved to Peak Pharmacy having previously used the other pharmacy in Bewdley. The change has been night and day. Prescriptions being arranged in a couple of days of asking, polite staff, a much better experience all round.

   almost 3 months ago
2. sharon “Shazza” b ★☆☆☆☆

   Wouldn't go here ever again no matter how desperate i get for medication, the lady behind the counter very rude and the pharmacist if she was one not a nice person they look at you as though you a nobody

   almost 3 months ago
3. Christopher Banks ★★★★★

   I have quite a few health issues and as such I have many experiences with different pharmacists.. I am also one of them problem patients that forgets to order prescriptions at the correct time.. tha ladies at peak pharmacy are unbelievably helpful.. this is most definitely the best experience I’ve had throughout the years. An excellent and empathetic staff where nothing is too much trouble

   almost 5 months ago

1. susan stone ★☆☆☆☆

   Moved to this pharmacy as problems with missing items and attitudes of other dispensers elsewhere. A very pleasant older lady who answered my phone call and was very helpful was an encouragement to stay with them. This was over a year ago though. Recently the attitude by the staff when collecting items has been less than pleasant or understanding. On my last visit to collect repeat prescription I also asked about the insect bites I have been plagued with. I asked for some bite cream and strong antihistamines. I was feeling quite poorly with it, not sleeping well. Many bites had become infected and I was feeling quite besieged! The staff member said they didn’t stock any “ it’s terrible isn’t it “ No antiseptic cream stocked in a chemists shop ?! Meanwhile the pharmacist looked on saying nothing, with no interest shown. We are advised to consult with a pharmacist for advice and treatment for simple issues in preference to making a doctor’s appointment. Pharmacists are allowed to prescribe too, especially if antibiotics are needed. This pharmacy offered nothing. I went elsewhere and was invited to a consultation with a pharmacist who examined the nasty red oozing bites. We discussed the situation and he provided treatment. The Peak Pharmacy shop was not busy on Saturday afternoon so no excuses for time or other demands. They should be ashamed !

   almost 8 months ago
2. Peter Vaughan ★★★★★

   I cannot understand the moaning about this pharmacy. I have moved to Bewdley from a small practice in Belbroughton with its own pharmacy. Peak Pharmacy has been excellent for me , lovely, pleasant people and good efficient service. I have no complaints whatsoever. Keep up the good work Peak.

   1 year ago
3. Kim Livington ★★★★★

   My husband has very poor health so I use this pharmacy more regularly than most. Despite some obvious pressure, probably due to lack of staff, I have always found the staff to be professional, very helpful & friendly.

   almost 3 years ago

1. Carl Daniels ★☆☆☆☆

   Useless, rude staff, don't care attitude, repeat prescription never ready or not in stock. Dreadful

   almost 3 years ago
2. TJ Preston ★☆☆☆☆

   Yet another one star review, if only it could be zero! Inefficient, rude and useless. Often impossible to reach on the phone, prescriptions rarely ready to collect even when they've had them for a week, surly staff who blatantly lie about when prescriptions were received from the GP, very rarely enough medication to fill a prescription so at least two journeys required each time - with only paid parking available - and then they have the cheek to try to charge twice for two doses of the same medication every single time. Pigeons learn faster than them! My last ever visit to this shambles. Save yourself the pain - go somewhere better.

   almost 3 years ago
3. joanne cash ★☆☆☆☆

   Are Murrays not looking at their reviews or do they just not care? All reviews are negative over the past one year, with not one response to a negative review. I agree with other reviewers ...phone not answered...prescriptions never ready...items missing...turned away despite repeat prescription on system. Have now been told customers have to allow one week from when prescriptions sent over from doctor. SOLUTION:- give staff overtime to get rid of backlog ... make up prescriptions in advance... answer phone. I would love to support this local business but will unfortunately also be moving to another pharmacy :(

   almost 3 years ago

1. Mandy Healey ★☆☆☆☆

   I have just switched to try a different pharmacy as I'm fed up with prescriptions not being ready. I have placed repeat prescription orders a week or more in advance and found that they're not ready and told to come back in 10 to 15 mins. Even then, sometimes I have had to wait a bit longer. Im not the only one, every time i go jn there i hear someone being told the same thing. Also some staff are lacking in customer service skills and can be abrupt and jobsworthsy.

   almost 3 years ago

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