Really rude woman on the counter, i was browsing the tablet for what I wanted but wasnβt sure exactly what one I needed so I went over to the counter hoping they could help and before I could get a word in she asked for my postcode and name, then when she realised I hadnβt sent anything over told me in a rude tone of voice βthis is what the tablets are forβ whilst laughing. I ended up going somewhere else. Her communication skills are awful.
Contacts & Location
π Address: Moorfield Point, Slyfield Industrial Estate, Guildford GU1 1RU, United Kingdom
π Phone: +44 333 011 2112
π Website: screwfix.com
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Reviews
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Kyla β ββββ
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Star Anise β ββββ
The guys are ok in there but Karen has zero customer service. The only words she spoke to me on a recent visit were βpostcode, name, Β£26.50β. No greeting/smiling/thank you etc. Rude and miserable. Not surprised she has so many bad reviews. No idea why she still has a job tbh. Screwfix need to wake up because I know other people that now go elsewhere.
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guy andrew β ββββ
Awful service from rude staff
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Natalie Gregory β β β β β
Karen was absolutely lovely when I visited Screwfix during the week, she was really helpful and is a real asset to your company. Thank you so much.
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Gen β ββββ
AVOID. The most unhelpful old woman on the counter, didnβt even try to help or search for the product I was after despite it being listed on the website. Note to Screwfix - this staff is costing you sales.
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Stan Milton β β β β β
Always great service here. Staff are very helpful and friendly
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Rob Vee β β β β β
Always helpful staff, quick and efficient service. Good levels of stock too.
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su smith β ββββ
Twice I went here to collect an internet order and both times the two different members of staff were rude and abrupt and not people people, one older woman and one young male. Made to feel like an inconvenience. To reiterate this is the branch on the Guildford Industrial Estate not the branch by Guildford Royal Mail.
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Trevor Dyason β ββββ
What absolutely shocking service. On Wednesday last week ordered a Β£59 item Click and Collect. By today Monday, had still not received the SMS to collect the item. Had messaged me that would be ready by the Thursday. Went into the Guildford branch to find out where the item was Was kept waiting for more than half an hour, to be told they didn't know and couldn't refund my money, must come back as their head office was investigating it.
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David Capon β β β β β
Covid regulations are in place, 2m markings on floor, screens etc. Staff were very friendly and knowledgeable. Very quick service, dedicated parking outside.
New Review
FAQs
What is the address of Screwfix Guildford - Slyfield Ind Est?
Screwfix Guildford - Slyfield Ind Est is located at Moorfield Point, Slyfield Industrial Estate, Guildford GU1 1RU, United Kingdom
What is the phone number of Screwfix Guildford - Slyfield Ind Est?
You can contact Screwfix Guildford - Slyfield Ind Est at +44 333 011 2112
How can I get to Screwfix Guildford - Slyfield Ind Est?
You can find directions to Screwfix Guildford - Slyfield Ind Est by following this map link