Aldo was super-helpful sourcing replacement reclaimed floor boards for our landing. Highly recommended!
What a fantastic service! Aldo saved my bacon today when I really needed it. Polite and friendly on the phone, gave great advice and I picked up the wood i needed within the hour for a great price! We need more small businesses like this!
Al was very very nice and efficient at communication, especially when compared to the previous company that I have ordered from, who simply took my money and never ever delivered the floorboards and yet refused to refund. The van broke down at the first attempt to deliver and I got very stressed given my previous experience. But Al and Clive were very responsive and quickly rearranged delivery and did just as they promised! Such a blessing when an unfortunate situation could be resolved so quickly. The reclaimed floorboards are now fitted to my room and it looks great. Thank you very much!!
Aldo is an absolute legend. Super friendly, knowledgeable and sorted us with the floorboards we needed to renovate our floor - the boards were the perfect match. Top quality product and 5 star service from Aldo. Genuine and lovely guy, wouldn't hesitate to recommend!!! Thanks so much!!
Aldo is an absolute gent. He gave me a very good price on some Edwardian reclaimed pine floorboards and a lot of advice on sanding and treating them. We used a polymer flexible glue to install them with pinhead nails onto chipboard in a loftspace. Thoroughly recommend Encore if you're looking to do similar. Aldo's delivery team are great too.
Aldo was incredibly helpful. Called on Christmas Eve & he was super friendly and immediately offered to help me source the boards I required after Christmas, even though the order quantity was small. Would recommend to everyone -- possibly the best customer service I've ever received.
Calling up over New Year and leaving a voice message I didn't hold out much up of a return call. Moments later Aldo called back and not only did he have what I needed he found solutions to my problems of laying a bathroom floor with thin boards. Just the kind of service you want when you're not 100% sure what you need. Later he hooked me up again with some lovely boards for cladding. The wood oozes quality and he's such a lovely guy. I'll be going back again and again.
Aldo was a joy to deal with from first contact to meeting in person. He helped us out finding a match for our current Victorian floorboards and sent out samples before we came to pick them up so we knew we were getting a great product. We really enjoyed the whole experience of collecting our beautiful floorboards! and Aldo couldn’t have been more welcoming, helpful and knowledgeable. Wouldn’t hesitate to recommend Encore Reclamation and he’ll be the first person we contact if we need more reclaimed timber for our house renovation. Thanks Al!
Encore Reclamation is located at Office only, The Old Spratts Factory, 2 Fawe St, London E14 6PD, UK
You can contact Encore Reclamation at +44 20 7001 7605
You can find directions to Encore Reclamation by following this map link
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