Absolutely disgusting service . No one around spent 30 mins waiting in the paint section pressing the assistance button to get a few buckets of paint but with no one coming and speaking to numerous members off staff saying some one will be with you shortly. Asking for the manager and no one able to respond .
Contacts & Location
📍 Address: Westgate Road, Dartford DA1 1DY, United Kingdom
📞 Phone: +44 1322 228383
🌐 Website: diy.com
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Reviews
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selym smiler ★☆☆☆☆
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Aaron H ★☆☆☆☆
We came on Sunday morning to buy paint and wanted to ask a question / advice. The girl by the counter in the paint section was busy and after 20 mn of wait, we finally asked her nicely if there would be anyone else available to answer our question and she said it was only her. She seemed really unhappy and just a smile would have gone a long way. We waited 10mn more just to ask our question to which she answered "I wouldn't know, im not a painter". We found the all experience really disappointing
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Kue Et Takahashi ★★★★☆
The experience at the Dartford B&Q was truly exceptional. When we visited to acquire some paint we had identified online but were unable to locate on the shelves, certain staff members were exceptionally helpful. They dedicated over two hours to searching the store and kept us informed throughout the process. Their friendly demeanour and willingness to go above and beyond genuinely made us feel appreciated. Throughout, he maintained humility and respect, demonstrating sincere concern for supporting local customers such as ourselves.
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Edd R ★☆☆☆☆
Please don't buy kitchens here terrible customer service with even worse fitters. If you was a good carpenter why would you work for bnq answer you wouldn't
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Rebecca Mahon ★★☆☆☆
Found what was needed, however only tills open were self service and 1 of the items was apparently 18+ (some white sealent) and I was standing there for a while and nobody was coming to approve it. 2 members of staff just walked past me, granted they may not have been on that area but I got so bored I left without my purchase. Went to b&m in Dartford and got the items there instead. More staff needed around the till area!
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aiyede2010 ★★★★★
Always a pleasure to buy something here. The staff (Phil, Pam, Jane, etc)at the trade counter, are always so helpful each time.
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Angela Pringle ★★★★★
Great store a lovely assistant helped me with choosing my paint and my blinds for the bedroom she was amazing and the guy who cuts the wood was so helpful. Lovely store and lovely people.
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Mike Daly ★★★★★
Big store, absolutely everything you need from gardening to paintinng electrical, there is a large nursery at the back, staff arr knowlegable and accomadating huge car park with other convienient stores
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FAQs
What is the address of B&Q Dartford?
B&Q Dartford is located at Westgate Road, Dartford DA1 1DY, United Kingdom
What is the phone number of B&Q Dartford?
You can contact B&Q Dartford at +44 1322 228383
How can I get to B&Q Dartford?
You can find directions to B&Q Dartford by following this map link