Lee Nilsson
★★★★★
I want to give a huge shout-out to Desiree. She was absolutely outstanding from start We couldn’t locate my order at first, but she went above and beyond to track it down. When I realised I needed grey sealant instead of white, she personally arranged the exchange and made sure I got exactly the right items without any hassle. It’s rare these days to meet someone who combines professionalism with such genuine care. Desiree is a real credit to Screwfix and a perfect example of what great customer service should look like. She turned what could have been a stressful visit into a smooth, 5-star experience. Thank you, Desiree, people like you make all the difference.