Trailfinders Leeds

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Reviews

1. Ash Tito ★★★★★

   So first time calling this company love my experience very helpful very welcome no pressure on me. I spoken to Alice Sanderson. You can tell she enjoys her job. Took her time found what i needed couldn't be any happier thank you will definitely book in the future. Id definitely recommend this place

   almost 3 months ago
2. Pat Joshi ★★★★☆

   If you want an organised (and escorted) holiday, Trailfinders is THE place to go. Helpful staff who will make every endeavour to find a holiday to suit you as well as your budget but more importantly, provide a great experience!

   almost 7 months ago
3. catriona clark ★☆☆☆☆

   Horrendous experience. Customer service is appalling, ruined our honeymoon planning experience. Customer service for disabled travellers is substandard, rude and fails to meet minimum requirements. Appalling communication, staff are unprofessional, don’t follow up on agreed actions and a completely extortionate waste of money. Spend your money elsewhere!

   almost 10 months ago

1. Denise Balaban-Smith ★★★★★

   Andy Walker at the Leeds branch was extremely helpful. Listened to what we wanted and met the brief perfectly. He kept us informed about all aspect of our trip to Thailand and we would definitely call on Andy & Trailfinders for our next trip. Many thanks

   almost 10 months ago
2. Elliott Christmas ★★★★★

   I consulted with Trailfinders to book my dream trip to Japan this year. The whole trip was expertly crafted to my wishes, focusing on the places I wanted to visit and was mostly self guided with a few tours booked in. I felt like I got the most out of my trip, everything went seamlessly, all my tickets were included, no issues whatsoever and all the hotels they booked for me were brilliant. I would highly, highly recommend and I'm already scoping my next trip with them.

   1 year ago
3. Lucas Suth ★★★★★

   Went in to get some advice for my travels in July, spoke to Andy who was extremely friendly and helpful, and gave me lots of really useful pointers, thanks!

   almost 3 years ago

1. Damorocks 1 ★☆☆☆☆

   I’ve been ringing the Leeds branch to have face to face and book a safari in next couple months but I can never get through. 4 times I’ve rung and just constantly on hold. Is this office shut down now? Is there another number to use. Don’t really want to use a company if they are incapable of answering a phone.

   almost 3 years ago
2. rashad iqbal ★☆☆☆☆

   They customer service is very poor afterwards you booked your flight. I made big mistake book ticket from these guys. Now I'm solving my problems with airlines myself without any help from trailfinders.

   almost 3 years ago
3. amanda brazier ★★★★★

   We would just like to say how great the customer service as been with the Leeds team. We booked our trip which was planned for november 2020 and due to the uncertainty with travelTrailfinders refunded our money without delay. Thank you to all as you have been under such pressures, we will certainly be booking all our trips through youreelves from now. Many thanks and keep safe

   almost 5 years ago

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