I had an extremely unpleasant experience with a security guard during my visit. I was told that I was not allowed to enter the shop with a pushchair, with the guard stating that people with pushchairs steal. At the time, I had my six-month-old baby asleep in the pushchair. When I challenged this comment as discriminatory, the guard proceeded to follow me around the store and insisted that I carry a basket throughout my visit. This behaviour was intimidating, inappropriate, and wholly unacceptable. Based on other comments, this does not appear to be an isolated incident. I will be taking this matter further.
Contacts & Location
π Address: 111 Whitehorse Road, Croydon CR0 2JJ, United Kingdom
π Phone: +44 345 026 9003
π Website: tesco.com
Photos
Reviews
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Tanieka β ββββ
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Taylar Simmons β β β β β
I visited yesterday early afternoon and had a bit of a medical crisis and I passed out and hit my head in the first isle on the fridgeβ¦ initially a fellow costumer heard it and screamed for security as I was still out. I came through quite quick which at that point the lady had already had an elderly man come over as well in which they both asked me if I needed anything and I said anything with High sugar like a coke in which the older gentleman went and got for me. Staff from the store and Asian man (sorry didnβt catch his name) came over and checked on me multiple times in which after like the fourth time he asked me if I would like to go to there office and sit on one of the chairs as I was still on the floor. They looked after me well and didnβt make the situation awkward at all. Even after I felt better and went to continue my shopping a lady that works there even offered to hold my basket for me in which I politely declined cause they had already done enough. I wish I knew how to contact Tesco head office to inform them of the amazing service and way this team treated me yesterday. Sorry I didnβt say it at the moment as I was still a bit dizzy/confused but thank you all for your help.
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Veronika P β ββββ
I've had awful experience with a security personnel on the 16th of September around 3pm. He harassed me while I was trying to shop; lone, pregnant woman. I believe it is the same person that was mentioned numerous times in reviews; I am escalating further this experience with Tesco.
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Vinod β ββββ
Visited this Tesco on 02/09/2025 around 12 pm looking for prunes, and was shocked by the behaviour of the security guard. He rudely told me that Tesco βdoes not allow window shoppingβ β which is absolutely ridiculous. His attitude was insulting, unfriendly, and completely unprofessional. This is not the behaviour you expect at Tesco, a company known for its reputation. Security staff like this damage the storeβs image and make customers feel unwelcome. Very disappointing experience. Dr Vinod
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Allya Mormont β β β β β
Compared to the other branch on London Road, there's a lovely security with a durag who always greets you when you come in. It would've been 5 stars if the other security were also like this. However, I do appreciate that they don't follow you around the store from aisle to aisle like on London Road and make you feel like you're being watched. Instead, they remain at the door and do their jobs. I really appreciate that because I'm not anxious about being watched and can just do my shopping in peace.
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Lezmin McDonald β β β β β
Great local shop for bits and pieces.
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Conrad Xxxx β β β β β
Im giving the 5* rating mainly because this branch has the most helpful and the most polite security man called Anthony. He is always welcoming and ready to help. What a brilliant personality! Makes the whole shopping experience a pleasure. The man should get promoted!
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Alex β β βββ
Evri ParcelShop closed a year ago here, yet it is still listed online and on Maps. How hard is it to update your information? Huge inconvenience.
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Dionne βDeedeeβ Mullins β β β ββ
Clean store,has most items usually shelves are fully replenished friendly staff
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Emran Hossain β β β β β
Express, meal deal, fruits, Bakery, grocery and many more with lower price tesco clubcard
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FAQs
What is the address of Tesco Express?
Tesco Express is located at 111 Whitehorse Road, Croydon CR0 2JJ, United Kingdom
What is the phone number of Tesco Express?
You can contact Tesco Express at +44 345 026 9003
How can I get to Tesco Express?
You can find directions to Tesco Express by following this map link