Every time I go there I promise myself it is a last time, but then I am there again because of the convenience as it is close to where I live. Chicken is super expensive as it is only the upper range and hummus and other dips have only foil cover instead of proper cover.
employees were rude, I was buying 2 redbulls and my friend and sister went back to my car cause they was cold, then when I got to the tills the man working started laughing at me then refused to sell me them because they went to the car, so I went and got my friend to show her ID too and he still refused us when we were both legal age and kept laughing in our faces. I asked to speak to the manager as we both had showed our IDs which was asked and the woman was rude to us whilst the other man was smiling and laughing at us.
Pretty poor Tesco. Wouldn't advise using the scan as you shop if your doing a big shop because the "we think you're a thief" check is half your shop! Also the way they tag items, even if you don't get selected for their random checks you're going to need to empty your shopping to find what is setting off the alarm. Hard to find a large trolly that will hold the scanner anyway. Store layout is not great and the aisles don't line up with each other. Best before dates are usually only one or two days for fresh produce. The only chicken portions they sell are breast, rarely any thigh. The pharmacy seems to only have branded products, so 4x the price for the same thing. Parking is actually a lot better than I'd expect though, and there is a petrol station too which is good. Probably a suitable store for a small shop or a top up shop. Best avoided for big shops.
I visited the store with my son to purchase a few boxes of Easter egg hunt sets for our church. Unfortunately, the boxes we were interested in did not have a price displayed on the shelf. Several customers around us were also curious about the price, so I asked my son to take one of the boxes to the self-checkout area to scan it and check the price. He did so and returned with the information, which was helpful not only for us but for others who were also unsure. Shortly after, a female staff member, who was assisting at the self-checkout area, approached me and stated that what my son had done was “rude.” I was taken aback by this accusation. I explained to her that my son had simply scanned the item to check the price, since it wasn’t displayed—something that is completely reasonable in any retail setting. I found the staff member’s attitude uncalled for and disrespectful. The entire situation could have been avoided if the product had been clearly labelled with a price, as it should have been. I fail to see how checking a price at the self-checkout could be deemed inappropriate, and I believe it was unfair and unnecessary for your staff member to approach us in such a manner. I do not usually shop in your stores, and after this experience, I have no intention of doing so in the future. I hope you will look into this incident and provide further training to the staff involved on how to treat customers respectfully and handle situations like this appropriately.
Not that busy. Could not find everything I needed, generally multi buys on offer or poor quality lately, not good for a single person shop. No butcher - closed. So lost another reason to shop there. Definitely not as good as it used to be. Too much space taken up with shoddy cheap clothing that could be used for essential food. Too much low quality pre packed meat in multiples and not enough good quality. Today chicken looked poor . Labels over meat meaning you cannot see what you're buying. Not a good shop anymore
Good service but why has fresh meat and fish counter shut? Disappointed in choices now
Love Tesco store great service friendly people at tills and checkout points. Great to be able to shop for everything under one roof. Prices for Tesco card holders so brilliant
On 8/10/22 I was stuck in traffic on the motorway for hours with my 7 week old daughter and I had to stop in for some nappies and essentials, both of us were exhausted and I was struggling to shop one handed. At the self service check-out a lovely young man noticed how much I was struggling straight away and offered to help me pack so I asked if he may hold my daughter just so I can get my bits and he gladly agreed. A few customers commented on how kind he was to help and he really helped a mum at a time of need! It made a huge difference at the end of a very stressful night. Thank you so much Haydon you are a super star and I couldn’t thank you enough!
Being a Superstore rather than a Tesco Extra, this store is lacking the extensive homewares and electronics sections of larger outlets, and the small area allocated to clothes is a little underwhelming, but otherwise this is a good sized supermarket offering pretty much everything you need for a regular grocery shop. Staff are helpful, there are plenty of Scan As You Shop devices, a cafe and loads of parking.
Tesco Superstore is located at Edgington Way, Orpington, Sidcup DA14 5BN, UK
You can contact Tesco Superstore at +44 345 677 9620
You can find directions to Tesco Superstore by following this map link
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