I have just experienced exceptionally poor customer service. When I asked for a member of staff to approve a purchase an employee named Christine informed me I would βneed to find someone elseβ despite being stood 6 foot away. I called for someone else to help as I had a train to catch (which I was subsequently missed as a consequence). I told her on the way out that it was very poor customer service to which she replied βgoodβ. If this is the standard of customer service allowed in this store serious questions need to be asked of the management.
Contacts & Location
π Address: 81-87 Avenue Road, Welling DA7 4EQ, United Kingdom
π Phone: +44 20 8303 5057
π Website: stores.sainsburys.co.uk
Photos
Reviews
-
Philip Cunniffe β ββββ
-
α¦αα αα±ααΉαΎ β ββββ
Not a single member of staff on the floor, left me waiting at self checkout for ages for approval then finally someone turns up talking on headset, no apology. Pure ignorance and rudely gossiping away on radio. R.i.p. customer service
-
Paul Johns β ββββ
I visited here on new years eve and the lady manager was the rudest person I've met ever in my life. So unhelpful. I will never shop.here again. I only gave ut one star as it won't let me give it none
-
G K (GerardK) β β βββ
Useless place, one self checkout did not accept nectar for years. They recently replaced them all and SmartShop does not work now(I use it at plenty of others) and the shop staff stare at all inquiries with the vacant stare of people who died inside long ago. Still I suppose itβs still better than the co-op across the road!
-
Natalie Whyte β β β β β
Great store always fully stocked compared to the nearby Coop and they have self service tills. Staff helpful too
-
Ben Hunt β β β β β
Iβve been shopping here for ages and have always loved this little Sainsburyβs. Thereβs such a good selection and you can always pick up some great deals in terms of reduced food too. Iβve always been able to find what Iβm looking for in this store and in times when this wasnβt possible, Iβve always found a great alternative. The only thing that confuses me about the store is the queuing system. There seems to only be one queue for both the tills and the self check-outs, which always causes confusion. Other than this, itβs a great shop and Iβd highly recommend.
-
Sarah β β β β β
Very useful, smaller Sainsburys store, which is clean, tidy and well-stocked with essentials and more. Although I usually go to the Co-op nearby, this is better for parking (if you can get a place). You can also go to the car park nearby. They have some great clearance bargains.
-
Elena M β β β β β
Staff are always there to help. Location is perfect and so is the quality of the items in the shop.
-
Robert Westaway β β β β β
Quite a decent Sainsbury's Local which comes in very handy when on the way home from the train station or on Sundays when everything else is closed.
New Review
FAQs
What is the address of Sainsbury's Local?
Sainsbury's Local is located at 81-87 Avenue Road, Welling DA7 4EQ, United Kingdom
What is the phone number of Sainsbury's Local?
You can contact Sainsbury's Local at +44 20 8303 5057
How can I get to Sainsbury's Local?
You can find directions to Sainsbury's Local by following this map link