Tesco Express

Photos

Reviews

1. Md arif Hossain ★☆☆☆☆

   Visited this Tesco Express (120 Romford Rd, E15 4EH) around 9:20 PM and found it unexpectedly closed with a handwritten sign saying “Store Close for 30 Min for Delivery.” No reopening time, no staff communication — yet the store is listed as open until midnight. I needed urgent medication, and this caused real inconvenience. Deliveries are understandable, but shutting the store without notice during trading hours is poor customer service.

   almost 3 months ago
2. Mrna Mrmljo Dz ★☆☆☆☆

   This Tesco is consistently understaffed and poorly managed. They randomly close the store in the late afternoon for 30 minutes to accept deliveries, leaving customers waiting outside. On top of that, they rarely open or close at the times posted on the door. It’s run more like a disorganized small local shop than a national supermarket chain. The Tesco store manager and area manager need to get it together and provide the reliable service customers expect.

   almost 3 months ago
3. Juned Ahmed ★★★★★

   Everytime I come, Hazra always helps me to find my things, whether things have changed places since my last visit or if prices have changed she will let me know, her customer service is absolutely great, she is an asset to Tesco and needs to be recognised, as I don’t get this kind of service anywhere else not even different stores, she’ is absolutely amazing, big thank you to Hazra

   almost 3 months ago

1. Ciprian George Nichita ★☆☆☆☆

   Every single evening when I come home from work I stop by and they never open the door. I know that is almost closing time but still waiting like a dog at the door to get the groceries that I need . Its not my fault that I finish late working because I am dependent of my job to live but its outrageous that they are always closing early than the scheduled time.

   almost 5 months ago
2. Aliaksandr Napreyenka ★☆☆☆☆

   You could wait more that 5 mins before they come to serve you. I've tried today to film whatsgoing on there, when i was waiting outside since they started opening the shop from the remote control. And the stuff person started complaining and pushing me verbally

   almost 6 months ago
3. Maria Verini ★☆☆☆☆

   If I could give them 0 stars I would. Yesterday I was exposed to the machismo of a group of employees who laughed at me. I arrived by taxy to the supermarket a few minutes before 12 pm and the doors were already closed, in an emergency I waited for someone to come out. I greeted a group of men and told them I needed ibuprofen and tampons, I was in a lot of pain. one even laughed and made me cringe. The manager refused to sell me anything. I spent the night awake crying in pain for his machismo and his lack of empathy towards women. The lack of humanity of this group of men is really shameful. Maybe if there had been a woman who understood me it would have been different, but they just ignored me and gave me one of the worst nights in years. You should be ashamed of your behavior. Please avoid this supermarket.

   almost 2 years ago

1. NahMan Dan ★★☆☆☆

   Products are lazily stocked on shelves in the wrong place under the wrong price tags, see it multiple times per visit, in bulk so staff have clearly done it, making it confusing understanding how much you're paying if not vigilant, staff not too fussed.

   almost 3 years ago
2. Diana Am (Dianalvkas1) ★☆☆☆☆

   The worst place to shop at. Some of the men that work there are absolutely brutal. I have been shopping there everyday for over a year. And one of the employees have constantly harassed me. Very very rude, unprofessional. He humiliated me and told me I need to leave because I was a thief even tho he has no proof, as I always pay for my stuff. The manager looked clueless and didn’t do anything about the fact that he kept harassing me and in the end the man hit my arm and pushed me. So I’m taking it up to head office now.

   almost 3 years ago
3. Claude ★☆☆☆☆

   I went there and was accused of stealing by the incompetent security. I was told there was no receipts given by the machine on the auto. He had every right to accuse me but nothing to apologise. This really riled me up as I am not a thief. What gives them the right. I paid and when I paid the machine said no receipt. The security had asked the manager to come and check the auto in front of everyone (a big queue) what an embarrassment for me. Cheers. Really appreciate it. Not.

   almost 3 years ago

1. sy momin ★☆☆☆☆

   The staff at this place are so slow, went there this morning shop was empty no customers but a lot of staff mopping and stacking shelves and still too busy to serve customers, this cashier called me to come to the till and then she started stacking shelves behind her, then came back to me and started scanning and then I asked for something else and then she disappeared to stack more shelves and then came back to me and asked me what I wanted, staff need to be trained again also the self service tills are rubbish I had one item once and I had change in my hand but I couldn't use the self service tills as they are all card only so I had to queue up on the only till that accepts cash with the cashier on it and many people are queuing up for cigarettes and lottery, a long wait for one item and the other tills are all empty, should have atleast one self service till for cash and card to speed up the process like sainsbury's local only 1 min walk from this Tesco.

   almost 4 years ago

FAQs