Furniture Village Aintree Aintree, Liverpool

Reviews

1. Frank Finegan ★★★★★

   Ordered new sitting room two seater settee and single chair today(29/10/25) Lauren, the Sales Consultant, at the Liverpool Aintree branch, was so nice. She was very professional, friendly, courteous and approachable. We are presently awaiting a new kitchen table and two chairs, ordered nearly five weeks ago. This is the reason we again purchased; the new sitting room furniture, the quality of the products we are now awaiting.

   almost 8 months ago
2. Lisa Gibson ★★★★★

   So helpful! Can’t thank Matt (at Aintree store) enough for all his help, 3 visits and finally have the sofa we want. Delivered in time for Christmas. Really appreciate your patience and humour! Great sales man and lovely hot chocolate maker! Happy customers .

   almost 8 months ago
3. Terence Platt ★★★★★

   We came into the aintree store just having a browse. A staff member greeted us and let us know he was rhere to support without being pushy. We ended up asking about a corner sofa we liked and the knowledge he shown swayed us to make the purchase. The sofa arrived a week later and the guys who delivered and set up were great. The experience was great from store to door. My only regret is i have completley forgotten the guys name from the store as he was exceptional!!

   almost 9 months ago

1. Lynn Cunningham ★★★★★

   Brilliant service from Doug!! No pressure, no stress, made buying our new sofa a totally fab experience. So helpful, will be back to pick our new wardrobes soon. Amazing staff ⭐️ Thank you Doug and thanks for the cookies & coffee Lynn & Pete

   almost 10 months ago
2. David Williams (SeriousDave) ★★★★★

   Yesterday we called into Furniture village Aintree, this visit was purely unplanned and literally just to have a look, Lauren Hayes a sales girl approached us with a lovely smile and no horrid sales patter at all, no when are you looking to buy, no what is your budget just simply world class customer service, Lauren answered all of are questions and today we called into Furniture village to buy a suite and furniture, we was not planning on buying at the moment but Lauren made it so easy and pleasurable to spend so much money, hopefully she gets to read this review and knows how grateful we are for her assistance the last two days. Thank You Lauren

   1 year ago
3. Michelle Perrin ★★★★★

   We were served by the lovely Darren Gaskell. Not at all pushy. We were left to browse at our own leisure. Gave us all the information we wanted and needed. Made us feel at ease and valued. We ordered our sofa there and then. He gave us his card so if we had any issues we could contact him directly. Lovely customer service. A credit to your team

   almost 3 years ago

1. Rob ★★★★★

   Mike Trantum had a great attitude throughout the time we spent in store. He has just the right balance of being a professional sales person, without being pushy. We felt we had time to browse, discuss and come to the correct decision. We purchased a lovely suite in the end.

   almost 3 years ago
2. Judy C ★★★★★

   Our amazing assistant, Danielle was very cheery, helpful and is a great assistance. Well done and keep up the great work.

   almost 3 years ago
3. diane moore ★★★★★

   The customer service we received from James was excellent both on our initial visit and then over the phone to take our order. it's quite rare now to encounter someone with patience and great product knowledge that allowed us to make the right informed decision. We were delighted with our final choice. Please pass on our thanks to James. Diane Moore

   almost 3 years ago

1. Ali Griffin ★★★★★

   We bought our sofa set following the advice from Doug. Even though it hasn’t been delivered yet - the customer service we received was excellent. Doug was super helpful with all the options & made buying a sofa a simple & stress free process. Thanks again! We will definitely be back to look at other furniture.

   almost 3 years ago

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