Fantastic service from the start to finish used Images for our bedroom wardrobes and was so impressed with the quality and value we returned for our kitchen and have been impressed with the service once again. Thanks to Damian and the images team
From the start, the whole experience with Images was great. We had a plan in mind of exactly what we wanted and Damian helped us to make it a reality. Even going out of their way to make us some bespoke shelves we had seen at another (way more expensive) company. Even though we had several delays/issues with our builders, Images were always understanding and accommodating - even when we had to delay the day before and they had to unload the van! The fitter, Paul, was lovely and even came on the weekend to finish things off. Price was very competitive and the quality is top tier. The kitchen is our new favourite place to be Absolute five star service. Would give them 20 stars if i could. Mike and Meri x
5* service by Damian at Images Chester, very professional & patient as I change my mind 5 times & every time he redesigned it with no pressure or timescale. The end result is perfect , over the moon with the design, quality cabinets & fitting. Great communication from Damian the designer & Paul the fitter. I would highly recommend Images & would give more than 5* if I could. I wanted a WOW kitchen & I certainly got it . Many thanks to Damian & team
Images have just designed and installed two bedrooms and an office for us. We are very pleased with the quality of the result, which is just what we were looking for. Thanks to Damian, the designer, and Ryan and Jake the fitters, who were all professional, helpful, and polite throughout. The whole process went very smoothly, and the couple of (very minor) issues which inevitably happen with a project like this were sorted immediately without fuss. Highly recommended.
Damian & his team have done a number of jobs for me over the years but he recently designed my new kitchen & it is amazing! The design support was second to none & the result is better than I could imagine. Very professional, great communication, would 100% recommend.
I had my new built in wardrobes yesterday fitted by ollie and james and they did a fantastic job i was so happy and so very pleased with what they had done so thank you so much lads. I also luv the colour the quality of the wardobes so thank you images one happy customer.
My wife an I have used this company twice now for fitted wardrobes and the service we received has been second to none. Damian is so polite and helpful and came up with some fantastic ideas for how the wardrobes would fit into our unusually shaped bedroom. He's a great listener and comes up with ideas that suited our needs. The guys that fitted were prompt, polite and worked hard to fit them in next to no time. If you've had a quote from the likes of sharpes then get images around! They're just as good, for half the price. Well done Images on a great job.
I’ve given 3 stars because i have used this business before for my main bedroom and they did a fantastic job. So this time round we wanted our other 2 bedrooms refitted, our main bedroom still looks elegant (5 years later). Went in and all good, appointment made etc, lady turned up to measure up etc on the appointment day still a great experience as it was first time around. Now it goes downhill as we make an appointment to come in, finalise design and pay deposit. We arrive 15 minutes before our appointment and there is no sign of the lady who was sorting it all. We speak to someone else and it seems the lady has left her role and not passed on everything. I gave Images the benefit of doubt here and understand people change jobs and things become a mess. They found the designs but wanted to re-measure which was fine so arranged another visit. On the day of the visit we get a phone call to say the designer has fallen ill and they won’t be able to come out for a month. At this point i decided to check elsewhere and said I would come back if I don’t find anything. In the end, ive gone with a competitor and they were £4k cheaper for the same setup and where able to offer more in colours. Unfortunately images lost a customer but glad I’ve found someone just as good but much better pricing.
My wife and I called into Images factory showroom at Saltney yesterday, to view both the bedroom and kitchen ranges for our new home, whilst there was some really impressive display units on show the attitude of the sales staff was truly appallingly rude, not one of these ignorant people asked if we needed help or greeted us on our arrival, they ignored us as though we simply didn't exist, even the staff who were walking around the showroom failed to acknowledge our presence! We left totally dismayed and went to a rival company today who greeted us delightfully on our arrival, offered us all the help we needed, answered all our questions, thanked us for our visit and even gave us a useful complimentary gift on our departure!! Images certainly aren't worthy of good custom, they just didn't care about customer care!! These are hard economic times, and to shun customers in the way Images do is huge commercial blunder!! 1* rating reluctantly given for a truly horrible experience and precious time wasted!
Images is located at Unit 3, Riverside Trade Park, River Ln, Saltney, Chester CH4 8RL, UK
You can contact Images at +44 1244 677579
You can find directions to Images by following this map link