Malmaison Liverpool Liverpool

Reviews

1. James Hill ★★★☆☆

   Very nice location on the river front, the room was clean with excellent wet room and bath tub. Cooked breakfast was excellent and there was a very good buffet selection. Service wasn’t great, stood at the bar and was ignored for a couple of minutes whilst waitress washed glasses. Staff have the enjoying habit of calling the customers “Guys”. My wife paid for a drink using her card and was thanked by “amazing guys”. Training needed, it lets the hotel down.

   almost 8 months ago
2. Citro Family ★★★★★

   This is a stunning hotel. We stayed in the Bertie suite and it didn’t disappoint. The room provides plenty of space to relax and chill and provides fantastic views of the liver buildings. Close enough to the night life but far enough away for it to feel a million miles away. We had drinks in the bar of an evening and a lovely breakfast selection in the morning. Would stay again.

   almost 9 months ago
3. Peter Adams ★★★★★

   Lovely place to stay with a welcoming entrance of real fire in a modern furnace. Staff were delightful and offered me a free upgrade which was a welcome bonus. I decided to use the restaurant too and ordered a steak with as seen some vegetables and mushroom. My word the veg was the best I have ever tasted!! Like simply the best!! Rooms were a great size and very clean with all you needed to rest. Located next to a multistory carpark which I used. Very expensive car park at £24 for the night but that seems to be the way of Liverpool docks.

   almost 9 months ago

1. angela ashpole ★★★★★

   Really enjoyed our stay at this hotel. Had a very warm welcome when we arrived. We booked a standard double Room which included breakfast.. Room was very clean, we didnt hear anything or see anybody on our floor(5th) Room was quite dark but that was its style. Bed was comfy and had no issues with the bathroom, we soon worked out how to flush the toilet!! All the staff we spoke too were freindly Breakfast had a lovely choice, nice to have hot food cooked to order and not sitting under a hot lamp with hordes of people getting in the way. Location was really good, short walk to museums and liverpool one. A bit further to Liverpool Lime Street, but the receptionist kindly offered to book us a taxi which turned up on time for our return journey. One tip get some taxi numbers from Reception. Try and avoid getting in a Black Cab we think we were ripped off big time. Thoroughly recommend this hotel. Much better than the experience we had at a well known chain of hotels where we stayed 2 years ago. Would not hesitate to stay at Malmaison again. Also fantastic hotel to stay if going on a cruise ,right oppisite cruise terminal.

   almost 10 months ago
2. John Roberts ★★★★★

   Very cozy room and comfy bed, and plenty of light coming in naturally as well as dim lights to make for a more comfortable morning or evening in. All of the bathroom facilities were perfect, and I especially praise providing female sanitary products being provided for guests. The wallpaper left something to be desired, but considering the rest of the room I can hardly knock it a star down! Would definitely come here again!

   almost 3 years ago
3. Bob Hawthorne ★★★★★

   Decently priced hotel in a prime waterfront location only a short walk from the docks and other attractions. A bit further to city centre or a short taxi ride. Better value for what you get than the nearest Premier Inn. Drinks expensive and only a small bar but plenty of choice for food & drink away from the hotel. Restaurant undergoing a move/refurbishment currently (Feb 23) but limited food offering in bar/brasserie still. Would definitely use again.

   almost 3 years ago

1. Sam ★★★★★

   Thanks so much for last night! We all had a great time and can’t appreciate how lovely your staff were last night. Rebekha, Nick, Nadia, Amy, Kelsy, Sean were so helpful. The venue was perfect and so was the live singer! Everyone loved the evening. Thank you to the staff that were on last night for their patience throughout the night with us! They were so good at communicating any issues that were soon sorted. Have a lovely Christmas, From the Physiotherapy Society

   almost 3 years ago
2. Nikola Sariyski ★★★★☆

   Great location and friendly staff. Bathrooms and bedrooms were spacious although looked a bit tired. Bath tub and shower available. Hairdryers, irons and ironing boards available in every room. Breakfast was delicious with cooked options available to order.

   almost 3 years ago
3. J Eats ★★★★★

   Went for a private meal in one of the upstairs mezzanine rooms, and the food was delicious. At first I was worried the menu was too fancy, but everything I ordered was delicious. Kids really enjoyed their food - 'mini burgers' were defo normal sized. Staff were all very pleasant and helpful. already looking at Christmas menu as had such a good experience.

   almost 3 years ago

FAQs