New Malden Diagnostic Centre New Malden

Reviews

1. Ali Al Samarraie ★★★★★

   My Sister had the pleasure of meeting Dr. Ali Al-Memar three weeks ago when he saw my mum for a consultation. From the very beginning, his professionalism, expertise, and genuine care stood out. He not only delivered an excellent and thorough consultation, but also took the time to listen with patience and compassion, making sure every concern was addressed. What truly sets Dr. Al-Memar apart is that he is a wonderful human being before anything else. His kindness, humility, and reassuring approach brought great comfort to my mum and to our family. It’s rare to find someone who combines such a high level of medical knowledge with such a warm and caring personality. I wholeheartedly recommend Dr. Ali Al-Memar — both as an outstanding consultant and as a person who genuinely cares for the well-being of his patients.

   almost 10 months ago
2. Marie Korde ★★★★★

   I had a blood test. Very friendly and welcoming atmosphere. It’s was quick and easy with no issues .

   1 year ago
3. Rosemarie Lester ★★★★★

   Thank you for my blood test last Thursday. It was the most pain free procedure I’ve ever had - I hardly felt it! Thank you also for being so lovely!

   1 year ago

1. Hanan Al-Tahan ★★★★★

   visited the New Malden Diagnostic Centre for an MRI scan and injection for my sciatica and flipped disc I was impressed by the professionalism and efficiency of the staff. The receptionists were friendly, efficient and the technician made me feel at ease. The facility was clean and well-organized, and I appreciated how quickly I got my results. The overall experience was excellent. I highly recommend this center for anyone looking for reliable diagnostic services.”

   1 year ago
2. jody brearley ★☆☆☆☆

   The nurses at the appointment were very unprofessional, rude and they talked badly about the doctor and the service offered by new malden. When taking blood from the baby they were pinching her veins trying to squeeze out blood and told the patients mother that the doctor had briefed the patients parents incorrectly and the only way to get blood would be to pinch the child repeatedly. The entire experience was very distressing and not something you ever expect, especially when going private and paying so much money. Since the appointment we have been trying to organise a call with the manager but had no luck. I would not suggest booking here.

   almost 2 years ago
3. Ben Flowers ★☆☆☆☆

   Had an appointment for my 2 year old and booked appointment for 8:30am. The nurse turned up to work 45mins late - receptionist didn’t seem to care or even apologise. When the nurse finally arrived she announced that she couldn’t do it because it requires numbing cream to be applied 45minutes before and she needed a second person to help her with a child’s appointment. The receptionist and the nurse were extremely curt and blamed us for not applying the numbing cream (which no one had mentioned at any stage - nor mentioned when we were sat in the waiting room for 45 minutes) It’s extremely frustrating as we have had the appointment for 2 weeks at this point and I don’t see how they could he so unprepared and frankly unprofessional

   almost 3 years ago

1. Rich Llewellyn ★☆☆☆☆

   Nothing is ever on time in this place. Always seem to be running at least an hour late. The consultants are great, but the organisation needs some work!

   almost 4 years ago
2. K Kwok ★☆☆☆☆

   Very rude receptionist / very unresponsive. Would happily chit chat flicking through paper work whilst knowing i am standing there for several minutes. Unprofessional conversation with fellow receptionist referencing people as "idiots". Perhaps they need to speak to themselves in the mirror.

   almost 4 years ago
3. Darren Dickenson ★★☆☆☆

   The medical staff where great but the two receptionist where rude, unhelpful and they where more interested in what they have for lunch and who wanted tea or coffee ?

   almost 4 years ago

1. Vasil Kamburov ★☆☆☆☆

   Very rude receptionist (blonde hair and blue eyes). I didn’t even get to explain the emergency situation and she abruptly stopped me and said “we don’t see patients and you should have an appointment” As if I know an emergency would come up!

   more 6 years ago

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