My partner had a skating accident and hurt her wrist, the care she received was outstanding, it turned out she had broken her wrist, I can’t put into words how excellent the staff and care was. We would like to personally thank the staff in the Urgent Treatment Centre and especially Carl, Suzanne and Agatha who were fantastic with her treatment.
My elderly mother had a fall this morning, took her after over an hour at home so she could get over the shock to Epsom General. She was seen quickly, assessed and X-rayed. She had a fracture on 2 sides of her wrist. Both the Doctor and Nurse were brilliant. Couldn’t ask for more. This is the NHS we know and love. Within 4 hours we were home all treated. Keep up the excellent work all of you are doing. Amazing
Last week I had my appendix removed, planned. Mr Lewis and his entire team of doctors and nurses were exceptional. I was so anxious, they are all so caring, thoughtful and knowledgeable. I was listened to , not rushed , and received the most amazing care from everyone. I would like to also thank all the staff of swift ward, again so caring , nothing was too much trouble . I cannot thank these people enough for looking after me so well . Thank you all . Jane Andrews
Three days ago i went to A&E with a half paralysed face suspecting a stroke. The Ambulance would have been I hour 20 mins so it was quicker to use Uber which was 4 minutes away. On arrival the service was excellent and the staff did all act FAST as speed is of the essence for strokes. The staff in A&E were kind considerate and very efficient. I had tests by specialist Stroke doctors and nurses. Special mention of Mario and Mo for their kindness. A night in A&E on a trolley is however the worst thing imaginable. If Epsom could I am sure they would enlarge this area which would help. The poor staff are working in a very crowded space. I really take my hat off to them for coping. Once in a ward it was quieter and the Stroke staff were brilliant. The Nurses in Britten Ward were so kind and caring that I was inspired to write this review. The one thing you have to do as a patient is be patient. The process does take time for MRI's, CT's, blood results and for the Pharmacy so just relax and be calm. Well done to everyone. Dr Andre Hedger
Omg! Epsom Maternity Unit is absolutely fantastic! I had the best care and support ever in the UK. Every single person in there was wonderful. Made my Baby delivery an amazing experience! I can’t believe how smooth everything was! Thank you for everyone who was there on that day and also all the Midwives, Doctors and Nurses who take care of us all the way through in our 9month journey! Happy mummy&baby
I had a c-section at this hospital few months ago. The surgery team were amazing and the surgeon did great job. However, after that it was a bad experience in the maternity ward. I ve been left without lunch and dinner until I asked! They said we did not know someone was here!! Unfortunately my husband couldn’t be there as my daughter was sick, so I had to do everything my self with a big painful wound in my tummy. I asked once to change my baby nappy (first day of operation) they said you should do it yourself. No help from nurses at all, not sure what they do if they don’t help the patient at least for the first two days. I asked for a separate room but it seemed from their response that rooms are given for specific people, probably people they know or something! They said will put you on the waiting list. But saw a woman getting a separate room while she was there after me!!!! Some thing suspicious about who is able to book a separate room after giving birth. At these moments we really need real help taking care of the baby nappies and putting the baby in their cot after feeding them but nothing was offered. I was impatiently waiting to go home. I think nurses are not doing what they are supposed to do
Came to get some blood test done. The booking was quite easy, then I got an email and text reminder the day before. Went in and the whole process took less than 5 minutes. The nurse was very nice and fast.
Staff are amazing. I had my baby here 29/09 and I couldn’t have asked for better care. Midwives were amazing especially Vanessa who took extra care of me and my baby. Special thanks to the young lady who provided me with food & beverages during my stay. I didn’t catch her name but she wore glasses. She was honestly the sweetest & kindest ❤️
I underwent surgery yesterday and was under the care of Mr Nigel Day and his amazing female Dr colleague ( so sorry that I can't remember her name) along with the anaesthetist. I cannot tell you how amazing all of the staff were to me from booking the appointment with Shirley and then arriving at the day surgery right through to Swift ward at the end of the day. Mr Day took the time to visit me on the ward at the end of a long day to check I was okay and to advise me of the surgery he performed. The care was exceptional and all of the staff should feel very proud that they are caring for patients who can be anxious. Long may our NHS continue and maybe it is time we all stood together as a nation to help them earn a rightful wage and more resource. I know there are organisations already in operation and I intend to support the cause more aggressively than I have to date. Thank youa nd much appreciated Sally :)
Epsom General Hospital is located at Dorking Rd, Epsom KT18 7EG, UK
You can contact Epsom General Hospital at +44 1372 735735
You can find directions to Epsom General Hospital by following this map link
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