Contacts & Location

📍 Address: Moston Road, Upton, Chester CH2 1EU, United Kingdom

📞 Phone: +44 1244 380280

🌐 Website: chesterzoo.org

Reviews

  1. Rory Stewart ★★★★★

    Really enjoyed our visit there. Well laid out, and the animals seem to have plenty of space. The butterfly section was fun! Surprised at how busy it was just before Christmas. Snow leopards were beautiful.

  2. ALB ★★★★★

    Brilliant trip to the zoo! Parking is easy and plentiful, and only a short walk to the entrance. Staff are amazing at the entrance and throughout the zoo! Lots of places to sit and grab food and drinks, as well as stands which also sell various snacks. A huge location so plan for a full day of activities and walking, but very easy to get round everything in all the zones!

  3. B S ★★★★★

    Went to see the Christmas lanterns, had been waiting for 3 years and luckily managed to fit this in. This lantern special goes all the way to the 3rd of Jan 2026, ticket prices vary depending on the time so adult peak is £26, with a standard dropping £22.50, and off peak £19, child (3-16) peak £19 dropping to £17, off peak £12, and toddler (1-2) to free as are carers, note a full paying adult or child tickets needs to be paid to acess the carer ticket. Use location CH2 1EU on Google maps. Got there and was directed by several people to the parking area. There are plenty of disabled parking spaces at the front. After passing the scanners obtained a mobility scooter, you leave your details and pay a fully refundable deposit, obviously depending upon the condition of the scooter on return. There are also wheelchairs. It was a one way system, easily walkable for the able, taking about 60 minutes to complete the tour. There was so much to see and it wasn't too crowded. At the time of booking you add the time slot that you're going to visit, this time is not set in stone, we were about 30 mins late and initially panicking that we would not be let in but that wasn't the case. So much to see and it is lovely, dress up for winter because it did get cold! Definitely recommend this place. Very clean and plenty of staff, toilets and eateries within the zoo.

  1. Charlotte Knight ★★★★★

    We had an amazing family day out. So much to see (impossible to see in one day). Plenty of cafes, restaurants and clean toilets all around the zoo. Also plenty of benches to sit on when you need a break. We will definitely visit again

  2. Leigh Cartwright ★★★★★

    We visited today due to the teachers strike and bats off to Chester Zoo for allowing kids to go free, it was a big saving and allowed us to do something exciting. We booked in advance so gaining entry was very straight forward, parking was also plenty and well organised. To start with the place is massive, so please plan to be doing a lot of walking. This said it's all super accessible, a few small inclines but nothing too bad, we managed with a pushchair and five year old. There is some construction going on for new areas but it certainly didn't detract from the visit. The whole place was really clean and tidy, each exhibit looked fresh and not tired. There are so many animals to say and you can easily spend a full day here, I would certainly download the app and plan the visit. One area that pleasantly surprised me was the range of eating establishments. From quick tuck shops to a couple of really nice coffee houses. We are in the food hall, which wasn't too busy when we dined but I imagine it could be really busy during peak times. There were three food vendors, fresh pizza, fish and chips and burgers. The quality was really good, gone are the days of cheap fast food, this was fresh and good quality. We finished off with an ice cream Cheshire Farms. In conclusion I would recommend a visit, the whole place has grown and evolved so much over the years, so if you have never been or haven't been in a few years it is worth a day out!

  3. Natasha Keeling ★★★★★

    Amazing for the people and the animals! Such a great day out! So many animals there and you can tell what great lives they have. Such an amazing conservation zoo - some of the purchases can be pricey but the proceeds go towards the conversation and the animals. Always developing the area to change it and make it new. The volunteers are super helpful and knowledgeable. Pretty accessible for wheelchairs and mobility scooters. If you go regularly I would 100% recommend getting a membership - it makes it such better value. If you can I would also recommend getting there earlier as it is quieter and also bringing your own lunch - takes a big expense out of your day. But make sure to get an ice cream from Junes Pavilion!

  1. Donna B ★★★★★

    First visit as an adult, but had the eyes of a child, was amazed by all in particular the free flying butterflies in the butterfly house and walking around the lemurs and interacting with them at a safe distance. There is plenty of animals to see, but not enough time to get around but you can spend all day and still not take in all. Its a must see and will be visiting again to soak in the rest of the zoo, as well get better camera shots. There were plenty of snack outlets as well as food outlets, now it was a busy day but still managed to get a sit down meal. The staff made sure tables were cleaned and left items put away for cleaning. Plenty of choice to eat from your pizza to fish n chips and there is dessert too if you fancy a spot of ice cream. Staff were very polite, courteous and very informative if required more information and made sure guests were ok.

  2. Rebecca Wright ★★★★★

    One of the best zoos I have been to. There is a LOT of walking and it will take all day to get round. The animals look very well cared for. Their enclosures seem spacious and there are plenty of places for the animals to find shelter, if us visitors annoy them too much. Most of the animals were easy to spot, I think the tiger was the only one we didn't manage to see. Definitely worth the visit. Baby orangutans are adorable to watch.

  3. Martin Clarke ★★★★★

    I mean whats not to like about a zoo right?!?!? kids loved it, I loved it, was a real fun day. Saw plenty of animals, the best ones for me always has to be the elephants and giraffes. such majestic animals. Was lovely and clean and kept tidy. My only complaint with zoos is the amount of walking you have to do, but again its all part of the experience!!

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FAQs

What is the address of Chester Zoo?

Chester Zoo is located at Moston Road, Upton, Chester CH2 1EU, United Kingdom

What is the phone number of Chester Zoo?

You can contact Chester Zoo at +44 1244 380280

How can I get to Chester Zoo?

You can find directions to Chester Zoo by following this map link