📍 Address: 1 Greenhill Way, Harrow HA1 2AQ, United Kingdom
📞 Phone: +44 871 984 6526
🌐 Website: travelodge.co.uk
We stayed as a group of four and had two rooms next to each other, which was very convenient. The rooms were warm, clean, and comfortable throughout our stay. The staff were welcoming and friendly, making us feel at home from the moment we arrived. Overall, a great experience and a hotel we would happily choose again.
I had a great stay at the Travelodge in Harrow. The staff were extremely friendly and helpful, always ready to assist with a smile. The hotel was very clean and well maintained, and everything was exactly as expected. Overall, a very pleasant experience — I would definitely recommend this hotel and would happily stay here again.
Dear Sir or Madam, I am writing to formally complain about the behavior of one of your staff members, which I experienced on 14 December 2025 and again on 15 December 2025. On 14 December 2025 at around 10:25 a.m., while I was having breakfast, a female employee approached me in a rude and aggressive manner and accused me of vaping. I clearly told her that I do not smoke and that I was simply having breakfast at that moment. Despite this, she insisted that I was lying. I explained that the smell came from my perfume, not from vaping. However, she did not apologize for her accusation or her behavior. The next day, on 15 December 2025, the same employee approached me again in an unfriendly manner and asked for my room number. When I asked why she needed it, she replied rudely that she wanted to check whether I was allowed to have breakfast. I gave her my room number, she checked it, and once again left without apologizing. Later that morning, at approximately 9:10 a.m., I went to her and politely asked whether she could start the coffee machine. She told me that it was not working. However, about 30 minutes later, she started the coffee machine herself. I told her that this was not acceptable and that operating the coffee machine was part of her responsibility. She replied, “I don’t care, you can complain if you want.” Because of this response and her repeated rude and disrespectful behavior, I am submitting this complaint so that you are aware of the situation. For identification purposes, the employee was wearing a blue shirt and black trousers, is approximately 1.50 m tall, wears glasses, and has orange-colored hair. I expect professional and respectful treatment as a guest, and I hope you will take this matter seriously. Kind regards, Amazigh
I had a very bad experience during my stay at Travelodge. I was travelling with my 75-year-old parents and had booked a separate accessible room for them, but the hotel gave us rooms very far apart on the same floor, even though there were closer rooms available. I had clearly requested nearby rooms, but this was ignored. I also asked to move my stay from another Travelodge location, but the staff never took it seriously and never got back to me during my entire 2-day stay. The reception staff were unhelpful and unresponsive. The only positive is the location, but the rooms are small and overall the stay was not worth it.
I recently stayed at Travelodge and had a great experience. The room was clean, comfortable, and well-equipped with everything I needed for a short stay. The staff were polite and helpful, and check-in was quick and easy. The location was perfect, close to shops and public transport. Overall, it’s great value for money — I’ll definitely stay again!
Overall it does what it's supposed to. It's cheap and cheerful and had lovely service at reception on check in. Had a key card that let's you in the hotel out of hours which was good. Not too far from public transport and train links into London centre and Wembley. Car park right in front that was a good price and the hotel was outside of the ULEZ/LEZ for my car. Some good restaurants nearby and a decent bar for drinks in the hotel. The hotel room was okay, don't expect it to be 5 stars. Walls are quite thin. It had patches of brush strokes on the ceiling to cover some marks and the carpet is quite used, but none of it bothered me much as the bed was comfy and shower was good. Even over looked the car park to keep an eye on the car. Very satisfied and would book again if in town for football or a concert etc.
I stay when it's a decent price. It's a 20 Min walk from my work. Unfortunately for me personally it's too expensive. Unless I book in advance and I can't always do that . When I do stay there it's friendly and the breakfast and dinners a great too
Of course we didn't expect much when we booked that cheap place but when we entered the Hotel for the first time (and every following time) there was a intense smell like public toilets in the entrance area and some of the hallways. The Wifi is just 30 minutes for free, after that you have to pay for it. The key cards were just partly working and the room was a little poor equipped. No closet or shelves. As the shower courtain didn't keep the water from floating all over the bathroom floor some extra towels beside a small and two big ones for 2 people would have been helpful for drying. Things as an hair dryer needed to be requested at the reception desk. There was a small cooker and some coffee/tea bags. Aircon, normal and USB outlets were provided.
I can't believe the 4-star reviews for such an awful hotel. The room looked, felt and smelled filthy. When I arrived, there were food crumbles all over the dirty carpet. In one of the corridors there was an unreal stink, like if it was an open dumpster. The staff is probably underpaid because they look miserable and are so rude and unhelpful to be almost surreal: it goes from the bar attendant who doesn't know what they serve and keeps repeating "you need to check the menu" like a broken record, to the cleaners that don't even say hello and throws a bad look at you whenever you need to cross the corridor. The 'best' of them all is probably the receptionist who sees you struggling to open the gate with an infant on your arms (and -5° ouside) and just stares blankly at you. Probably pushing a button to let customers inside the hotel goes way beyond her duties. To be fair there was a very nice guy, however he wasn't part of the staff but a technician trying invain to fix the issue with the dumpster-smelling corridor... Just an awful, awful, awful place. I have been in bad hotels before, but this is now on the top of my personal list.
A lovely receptionist lady who received us when we arrived we are homeless and she went out of her way to help us to speak to our council as they had booked only for two adults and two children and she spoke personally to the council to speak to them and tell them what we needed. The lady's name is Mariana . A wonderful hotel and excellent customer service from her. Thank you so much Marianna God bless you
Travelodge London Harrow is located at 1 Greenhill Way, Harrow HA1 2AQ, United Kingdom
You can contact Travelodge London Harrow at +44 871 984 6526
You can find directions to Travelodge London Harrow by following this map link
Tilehouse Lane, Denham, Uxbridge UB9 5DG, United Kingdom
8 Ivy House Road, Ickenham, Uxbridge UB10 8NE, United Kingdom
Oxford Road, Beaconsfield HP9 2XE, United Kingdom
137 High Street, Chalfont Saint Peter, Gerrards Cross SL9 9QL, United Kingdom
Church Road, Egham TW20 9HZ, United Kingdom
Cessna Road, Longford, Hounslow TW6 1AH, United Kingdom