KW Hotels Lodging Business in London

Reviews

1. Hannia West ★★★★☆

   The location was great for us, we had two events over the weekend and was very close to both. The room was a good size for the 4 of us who were staying there. No complaints really. Was cheap and had enough bed space to sleep. Wasn't exactly the most cleanly room and did look like it was falling apart a bit, but it met our expectations. It was cheap and cheerful and we were very happy with what we paid for. Don't expect too much. If you literally just want a cheap room to sleep in if you're visiting London then this will do the trick. If you need more comfort or have high expectations even when you decide to go cheap then this isn't the place for you. Staff was very friendly. Oh and I probably have to mention, in case this might bother some people, it does overlook a a prison.

   almost 2 years ago
2. Mya James ★☆☆☆☆

   DO NOT STAY HERE UNLESS YOU WANT TO CATCH SOMETHING. disgusting. Not the room we booked. When I asked for the room we booked, with proof of purchase, the receptionist told me I was wrong and they were fully booked. Black mold everywhere. Smells rancid. Bed sheets are dirty and hairs everywhere. Blood on bed sheets. They definitely haven't been changed since the last guests. Dirt and grime everywhere. The bathroom had trash from the last guests, the "complimentary" shower gel and soap that been used and were half empty. The toothbrush cup had old toothpaste stuck onto it. There was even an old cleaning sponge with suspicious yellow stains just left on the radiator. Was genuinely worried about sleeping there as the smell of black mold was so strong we were clearly breathing it in. The floors were squidgy and felt like we would fall through them at any moment. Probably rotton wood. God forbid there is a fire as it felt like a deathtrap. Staff member at reception was rude and dismissed our concerns. Absolutely shameless, zero care. The outside looks nice but the rooms are grim. We were lucky enough to be moved to a nicer hotel by our booking company, (but then again any hotel would be nicer than this place) good luck to anyone who had to actually sleep in that all night. KW Hotel -you should care more about the state of your hotel and your guests being comfortable.

   almost 3 years ago
3. Cheryl Smith ★☆☆☆☆

   Having stayed in this hotel for nearly a week I would never recommend this to anyone. My room had wood lice in the shower, the shower tray was cracked with all the woodwork rotten. The blind in my room did not work so had to put a towel over it to block out light. The room was absolutely awful and would never go back. I have photos to show how bad it was. Unfortunately it was half term and was not able to change hotels. Never anyone around to talk to to complain. Would stay clear of booking this hotel

   almost 3 years ago

1. K ★★★★★

   Prime location, prices for the room adequate to conditions. I've been many times in different hotels across UK, paid more and had worse accomodation. Hotel staff was nice, professional and helpful which is not so obvious this days. Big plus for nice, stylish interior and great location. I can definitely recommend for short stays. I had to write this review as I think most of the reviews on this page are not fair and you have to understand what comes with low price. HOSTELS on that day (31 Dec) were more expensive and far away from town centre. Previously booked hostel let us down, asking for reservation cancel just two days before we arrive. If I come to London again any time soon I'll probably book there as it's really convenient for short and budget trip.

   almost 3 years ago
2. Kate Anderson ★★☆☆☆

   We stayed here for one night due to KW Hotel's proximity to Emirates Stadium. I wish we hadn't. The front door is locked, so we had to wait outside in the cold until we got lucky enough for some people to come out. Then we had to wait in the lobby and call a number to get someone to come check us in, despite the fact that it was only 5pm, not after hours. The bed was tiny, and the shower was broken. The room was sweltering hot, and the walls were so thin we could hear the alarm going off in the room next to us at about 5am, which was not a great wake up call. Do not recommend.

   almost 3 years ago
3. Neelam Aslam ★★☆☆☆

   It's not like the pictures. Staff are super friendly but the rooms were dirty, dusty and Bath was super mouldy! They keep heaters on and it was so hot! No lifts and lots of stairs if you're on the top floor. The deco on the stairs is nice and lots of retro art which was nice to see. They have a Thai restaurant directly beneath which actually is nice. The TV is small, and remotes didn't work. We asked for another and that didn't work either so we couldn't really enjoy TV. Old TV so couldn't download app to change channels and it wasn't a smart TV either. Bathroom super basic. Shower was really mouldy and they didn't provide a lot of toiletries. There's no parking but we got parking in a near by accommodation which was relatively cheap and just a five min walk. The location is great as you have the underground near by. There's a pub next door which is nice and a Starbucks not too far either.

   almost 3 years ago

1. Anne 'bam' Thomson ★★★★★

   Really lovely hotel and great price for the area. Absolutely loved the decor and the person who checked me in was really welcoming and friendly. Bed was so comfortable and I slept really well, nice and quiet for a Friday night/Saturday morning. Bathroom was a little dated but very clean so can’t complain as it did exactly what I needed. Didn’t try the breakfast but wish I had as they have some great looking vegan options. Will definitely be staying here again when I’m next in the area.

   almost 3 years ago

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